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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

September 29, 2020

Anthony is great at providing options whenever I have a tight budget! Outlining what is "must" fixes and the "can hold off for a bit". His "customer first attitude" is commendable! He is one of the reason More

by Elizabeth GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 30, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of Anthony who provided great service. We value your business and we look forward to any future visits!

September 29, 2020

Another excellent experience. Na’eem as usual was extremely professional and friendly. Thank you also to tour cashier, don’t know her name, sorry. And thank you also to the staff involved in this ser More

by HUGHADAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Sep 29, 2020 -

Rusnak Volvo Cars responded

It's a pleasure to work with you! Na'eem will appreciate your positive compliments. Thank you so much for sharing and please have a great day!

September 29, 2020

I got a very good experience with Roman. Everything is good and quick. At them mean time, the service department also wash my care detaily. More

by YOCHANG77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Garcia
Sep 29, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share what a great experience you had with Roman. He's definitely an excellent team member and he'll be so happy to see your satisfaction. Thanks again for stopping by!

September 28, 2020

Excellent service. Na’eem is always very helpful Car was returned clean and on time and the communication was good. I’m always happy with Volvo service More

by BRYONYFRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Sep 28, 2020 -

Rusnak Volvo Cars responded

Hi there, thank you for the kind words with Na'eem! We're pleased to know your experience was positive. Let us know if there is anything else we can help you with!

September 26, 2020

Very good service. This is the second car we have bought from here. Christine is amazing. She goes above and beyond. Love both our cars! More

by emilyjavens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes, Anthony Marino
Sep 27, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Christine for providing you with amazing service. We look forward to working with you again!

September 25, 2020

Na'eem and team are the best. We love Volvo and Rusnak and thank you all for your top service through the years. We continue to be loyal customers. More

by TAMAROLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Na'eem and the rest of the team for providing you with excellent service. We look forward to working with you again!

September 24, 2020

Appreciated the Prompt service Friendly customer Appreciated the Prompt service Friendly customer service Completed work in a timely manner Enjoyed the loaner car Was good at social distancing More

by SANNICOLAS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Sep 25, 2020 -

Rusnak Volvo Cars responded

We are pleased to hear you had such a positive experience with us, Sanni! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

September 23, 2020

Quick and friendly service. Anthony was helpful in explaining to me what was wrong with my car and what the solution would be. Thank you Mr. Marino. More

by LESLY_MOLINA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 23, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to share your kind words with Anthony. If we can be of further service, please be sure to let us know.

September 23, 2020

Anthony Marino was very professional and super nice. He made going to get my car serviced a breeze, and that wasn’t my past experience with Mercedes. Thank you, Anthony! More

by SONYACSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 23, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Sonya! We are so glad to see that Anthony's outstanding service made such a positive impression on you. If we can be of further service, please be sure to let us know.

September 19, 2020

I think a bit pricey for an oil change. I did however find 2 discount coupons when I got home, called to see if they could be applied, was told it was final, I know that is not true!! That was disappoin More

by paula1768@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 19, 2020 -

Rusnak Volvo Cars responded

I'm sorry to hear you left our dealership frustrated. There may have been a misunderstanding about the discount special. Please contact me at ssmeed@rusnakautogroup.com if you would like to discuss this matter further. Thank you,

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