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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

November 05, 2020

I was so grateful that the service dept was able to pick up and deliver my car. Children at home doing zoom school, bringing my car in would have been impossible. Anthony was great in accommodating my extra More

by KRISTINAELAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 06, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review! We are happy to hear that Anthony was able to make your experience easy and convenient. Have a great day!

November 05, 2020

Anthony was great and was my 1st time at the dealer-- I will be back in the future to have my C30 serviced here from now on! Thanks again Anthony! More

by V71XZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 06, 2020 -

Rusnak Volvo Cars responded

Thank you for mentioning Anthony! We are glad to hear that he provided you with such a positive experience! Thanks for the review!

November 04, 2020

I’ve been going to this particular Volvo dealership for couple of years. I have had a reasonably good experience. The staff are friendly and customer oriented. More

by SONIA_ZEROOGIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We value your business and we are always here to help!

November 04, 2020

Roman was wonderful and efficient. Communicated clearly and timely. I had the same effective service when I was checking out though I found making an appointment a bit curt. The person on the phone was not More

by michael4yu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia Service
Nov 05, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Roman for providing you with wonderful service. We appreciate your feedback and look forward to working with you again!

November 03, 2020

I enjoy getting my car serviced at Rusnak Volvo because of the friendly environment, knowledgeable team members, and overall great service. Thank you Rusnak Volvo! More

by KAE.HILLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Kae! We are so happy to see that our team consistently exceeds your expectations with their knowledgeable and personable service. We look forward to working with you again.

November 03, 2020

Ramon and Carlos were awesome. Carlos was a sweetheart in picking up and dropping my car. Ramon was exceptional in his customer service. He called me to inquire about my possible concerns with the car. He te More

by ry75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon and Carlos.
Nov 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Ramon and Carlos. We value your business and we are always here to help!

November 02, 2020

Anthony is a joy to work with! He was thorough and loaned me a car, which was incredibly helpful. I am pleased with the work, and waiting for the tow hitch to come in. I am hopeful this will go smoothly too. More

by michelle_chandler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Anthony. If you need anything else please let us know. We are always here to help!

November 01, 2020

This is our first lease of Volvo. The sales rep was extremely helpful and very kind. The overall process was very easy and fast. Thanks! More

by namsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
October 30, 2020

Anthony was great as usual, helpful and communicative. He made the process as easy as possible. Anthony is who we request on our service appointments because of his great service. More

by charlesguscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 31, 2020 -

Rusnak Volvo Cars responded

Charles, thank you for that great review! Anthony and our team were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

October 30, 2020

Roman gave me a reason to come back to Pasadena. Previous experiences left me unhappy with the customer service. Roman gave me hope to return. More

by CORONELHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Oct 31, 2020 -

Rusnak Volvo Cars responded

We strive to be excellent 5-star service reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. Come back and visit us at any time.

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