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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
November 13, 2020
excellent customer service experience. very happy with excellent customer service experience. very happy with roman garcia’s communication. kept me in the loop the entire way via text. also really app excellent customer service experience. very happy with roman garcia’s communication. kept me in the loop the entire way via text. also really appreciate that everyone was wearing masks the entire time i was there More
by EKIM213
Verified CustomerEmployees Worked With
roman garcia
November 13, 2020
Anthony was a great communicator and very clear. He was friendly and made the process easy. I appreciated how easy it was to contact him with questions. friendly and made the process easy. I appreciated how easy it was to contact him with questions. More
by JESSICA.R.ISAAK
Employees Worked With
Anthony Marino
November 12, 2020
Good customer service, both with Sales and Finance. There was an unexpected delay to receive our new car (custom 2021 model) but we understand part of the logistics was outside of Rusnak's control. was an unexpected delay to receive our new car (custom 2021 model) but we understand part of the logistics was outside of Rusnak's control. More
by sliangjr
Employees Worked With
Verletta Massey
November 12, 2020
Roman was very helpful, courteous and professional and resolved my check engine problem in a very short time. I’ll request for him next time. resolved my check engine problem in a very short time. I’ll request for him next time. More
by LOUIE.DOMINGO
November 12, 2020
Thank you for the great service and for offering Uber. Thank you Naeem, very professional and thank you for the update calls. We miss Sue Ellis! She was the happy face to start the service! Thank you Naeem, very professional and thank you for the update calls. We miss Sue Ellis! She was the happy face to start the service! More
by Hanie Nasser
Employees Worked With
November 12, 2020
Adimika was great to work with. She was kind, professional, and responsive. I would recommend the dealership to anyone looking for a new car. No complaints at all! professional, and responsive. I would recommend the dealership to anyone looking for a new car. No complaints at all! More
by isabellamichel
Employees Worked With
November 09, 2020
Came in for service. Left with a new car.. Everyone was professional, helpful and personable. 2nd lease transaction with Christine, 3rd purchase with the dealer. professional, helpful and personable. 2nd lease transaction with Christine, 3rd purchase with the dealer. More
by FEEBEE225
November 09, 2020
Ramon was very responsive and helpful. Scheduling the appointment was easy, and he kept me informed as soon as all work was completed. I would definitely bring my car back for future service. appointment was easy, and he kept me informed as soon as all work was completed. I would definitely bring my car back for future service. More
by jexner10
Employees Worked With
Ramon
November 06, 2020
The service was a smooth process as it always has been. The service by management was courteous, fast and easy. The support staff have a great attention to detail. The service by management was courteous, fast and easy. The support staff have a great attention to detail. More
by BRIPROFFITT
Employees Worked With
November 05, 2020
Received very good service. Anthony was attentive to my requirements for the tuneup and provided an excellent service and discussion about the car. We also discussed my getting a new lease and offered adv requirements for the tuneup and provided an excellent service and discussion about the car. We also discussed my getting a new lease and offered advice. More
by BBELLMA
Employees Worked With
Anthony Marino
