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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
Verified Customer
November 19, 2020
Na-eem was great throughout, called me as soon as the car was ready, and when I arrived the car was clean and on time was ready, and when I arrived the car was clean and on time More
by bob
Employees Worked With
November 19, 2020
Nadeem was very helpful, his explanation what work was to be done was clear. I appreciated his help in showing me how to operate the ceiling curtain and sunroof. be done was clear. I appreciated his help in showing me how to operate the ceiling curtain and sunroof. More
by james-bedell
Employees Worked With
November 18, 2020
I dropped my car off early morning and I was able to pick my car up at 4pm the same day. Easy process, and got everything done. Thank you for your help Rusnak Volvo team. my car up at 4pm the same day. Easy process, and got everything done. Thank you for your help Rusnak Volvo team. More
by Pikachuuu99
Employees Worked With
Anthony Marino
November 17, 2020
Dealer lost my appointment that was made with receptionist. However, service department came through and took my car in and fixed it promptly. Good job Roman Garcia! Great communication! Than receptionist. However, service department came through and took my car in and fixed it promptly. Good job Roman Garcia! Great communication! Thank you. More
by BRIANJUN
Employees Worked With
Roman Garcia
November 16, 2020
I brought my car in for the 20,000 mile service and also to fix a couple of things like my left rear tire kept deflating and I needed a new battery in my key. They were great, very fast, they also took care to fix a couple of things like my left rear tire kept deflating and I needed a new battery in my key. They were great, very fast, they also took care of a recall issue, and my car is driving great! I would absolutely recommend them and I would go back myself. Roman was really wonderful, and actually everyone I interacted with was super great. More
by Juanita
Employees Worked With
Roman Garcia
November 16, 2020
Great service as always, and outstanding support from the sales team who helped me retrieve my car when I needed it at a time when the service counter was closed! sales team who helped me retrieve my car when I needed it at a time when the service counter was closed! More
by ZFIRST
Employees Worked With
November 14, 2020
Na'eem is awesome to deal with every time I go in. He's courteous, articulate, and makes the whole process very easy. I wish there were more people like him! courteous, articulate, and makes the whole process very easy. I wish there were more people like him! More
by NATE35
Employees Worked With
November 14, 2020
Roman is fantastic and made my experience extremely easy. He was a pleasure to deal with and went above and beyond what he needed to do to help me out. He’s a major reason why I would go back for service. He was a pleasure to deal with and went above and beyond what he needed to do to help me out. He’s a major reason why I would go back for service. More
by PHIL.SCHEIDBACH
Employees Worked With
Roman Garcia
November 14, 2020
Anthony was great and was able to get my problem diagnosed and fixed quickly. The problem was fixed under warranty and did not cost me anything! Thanks!!! diagnosed and fixed quickly. The problem was fixed under warranty and did not cost me anything! Thanks!!! More
by BOBANDVA
Employees Worked With
Anthony Marino
