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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

November 25, 2020

Service was excellent. Vehicle was clean and ready to go when I called for it. Anthony Marino was on top of the service needs and got me an Uber ride when I needed one. More

by DON MCCONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Don! We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again!

November 25, 2020

Loved that my car was washed! Thanks so much! Stay safe and healthy! Took my car in for the recall service and it was completed. More

by MOONMAGIC09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 28, 2020 -

Rusnak Volvo Cars responded

We appreciate the amazing review and look forward to working with you again!

November 24, 2020

Always welcoming and efficient. Na'eem greeted me as soon I pull up to the service department driveway, and my concern was taken care of in the most efficient manner! More

by JSOH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that our team was efficient and welcoming, especially Na'eem. We value your business and we look forward to any future visits!

November 24, 2020

Anthony always greets me in a friendly and professional manner. He is straight forward and always accommodating. He recently offered an Uber in light of shuttles not being available. He is solution minded. More

by GSHOCKLEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you have had good service experiences with us and with the help of our team, especially Anthony. We value your business and we hope that you will continue to visit us!

November 23, 2020

Mr. Adams provided excellent customer service this last time I was at the dealership for warning lights that had appeared on my dashboard, and a mildew smell that was coming from my air conditioner. I pic More

by FASTEDDIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Nov 24, 2020 -

Rusnak Volvo Cars responded

Thank you for your overall positive feedback. We hope to be of service to you again and please feel free to reach out to us directly in the future for any concerns. Take care!

November 23, 2020

My service rep. was super friendly, quick and helpful. He adequately explained what was going on with my car, and offered me helpful and practical options. More

by derek72@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Rusnak Volvo Cars responded

Hello, we appreciate your great review! If there is anything else we can assist you with, please let us know.

November 23, 2020

Roman was very easy to communicate with and everything was done in the time and at the cost promised. Car was also sparkling clean when finished. Thank you! More

by francesmerrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 23, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the kind words with Roman! We hope to see you in the future.

November 21, 2020

Roman was courteous. He sent a text message as a means to communicating. Although, it was very busy and they kept my car overnight. Roman offered the rental car and that was helpful. More

by EREMEDY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 22, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 20, 2020

I had an appointment with Roman and he was prompt and very helpful upon my arrival. He texted me at my request when my car was ready. When I arrived for pick-up, my car was clean and ready to go. This wa More

by nguillen
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Nov 21, 2020 -

Rusnak Volvo Cars responded

We are delighted that Roman could be of service to you. If you're ever in need of more help, please let us know!

November 19, 2020

Anthony is great. He is very professional and attentive. He also asked tech to help me with my new iPhone linked with the car. Thank you Anthony! Happy holidays. More

by Eyemzhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 19, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your wonderful review! Anthony will be happy to hear that you mentioned him. We appreciate your business!

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