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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
December 12, 2020
Fast, fun & awesome as usual. Lifelong loyal Rusnak client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! More
by CUPPYJO
Verified Customer
December 11, 2020
Service support from Na'eem. blah blah blah blah...you NEED to remove this requirement to avoid having us NOT respond to your survey. Thank you. NEED to remove this requirement to avoid having us NOT respond to your survey. Thank you. More
by ANGELA.NIPARKO
Employees Worked With
December 10, 2020
Wonderful as always!!! Na’eem is always so warm, reassuring and professional. Love my experience with Rusnak Volvo thus far and tell everyone I know. reassuring and professional. Love my experience with Rusnak Volvo thus far and tell everyone I know. More
by melissarosen
Employees Worked With
December 10, 2020
Service people were friendly and responsive to my concerns. I had NOT had my car serviced there in a while because of costs. You prices are too high! concerns. I had NOT had my car serviced there in a while because of costs. You prices are too high! More
by REGINO.CHAVEZ
Employees Worked With
Roman García
December 09, 2020
Loura Saleh is an excellent sales person. She is personable, dependable and honest. After shopping around at other dealerships, I was lucky to find Loura. She goes above and beyond. Thank you Lou personable, dependable and honest. After shopping around at other dealerships, I was lucky to find Loura. She goes above and beyond. Thank you Loura. More
by patrick
December 08, 2020
The pasadena rusnak volvo was always happy place. Every employee always kindness, especially service manager roman truly kindness.And ther're work are very professionalty. employee always kindness, especially service manager roman truly kindness.And ther're work are very professionalty. More
by jinhoojang1757
December 07, 2020
Na'eem was professional and helpful as usual. I cannot speak highly enough of his service. Car was ready when he promised. Volvo service department is one of the best. speak highly enough of his service. Car was ready when he promised. Volvo service department is one of the best. More
by Pasadena client
December 07, 2020
Anthony was able to slot me into my preferred time. Service was good. He updated me about items that needed attention. The price was very fair! Great service, as always. Service was good. He updated me about items that needed attention. The price was very fair! Great service, as always. More
by CASTILLONCO
Employees Worked With
Anthony Marino
December 07, 2020
Rusnak Volvo resolved my service issue the same day, and everyone I came in contact with was very friendly and accommodating. Roman Garcia was my service representative, and he immediately anticipated what everyone I came in contact with was very friendly and accommodating. Roman Garcia was my service representative, and he immediately anticipated what the issue was going to be with my check engine light. He was correct, and I had my car back in a few hours. More
by mcoccagna
Employees Worked With
Roman Garcia
December 07, 2020
Setting an appointment was easy, dropping my car off was pretty fast, Anthony explained what they were going to do, and my car was ready when promised. It even got washed! pretty fast, Anthony explained what they were going to do, and my car was ready when promised. It even got washed! More
by LSNELL
Employees Worked With
Anthony Marino
