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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

December 30, 2020

Stellar service everytime! The best around. Awesome. Always friendly and good. Superb. Top notch professionals. Don’t take your car anywhere else for service. Incredible More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 29, 2020

Fast friendly service was delivered once again by the staff at Rusnak. I'd like to thank Anthony for solving my car's problem and being very helpful! More

by DAVERODRG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 29, 2020 -

Rusnak Volvo Cars responded

Thank you, Dave, for sharing your fast and friendly service experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2020

Roman was extremely helpful and made our experience pleasant. He double checked everything to make sure I had the best experience without having to come back. We will definitely continue with Rusnak Pa More

by scottihousehold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 28, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the kind words with Roman and our team! We're glad to hear your experience was the best you've ever had. We appreciate your business and hope to see you again.

December 27, 2020

Anthony provides a great service experience. Very knowledgeable about our Volvo and how to take care of it. Very friendly and communicates well. Brings us back. More

by GNAKELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 28, 2020 -

Rusnak Volvo Cars responded

Kelley, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 26, 2020

The service department was great. They were on time, serviced my car, and even washed it, which was a nice bonus! It took a little longer than expected, probably due to the wash, so it was worth the wa More

by jenniferhpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia--great!
Dec 26, 2020 -

Rusnak Volvo Cars responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Roman! Thanks for your business.

December 25, 2020

Great service! Anthony is always friendly and knowledgeable. He takes the time to solve any issues with my car. I always know I can call on him and all the people at Rusnak! More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review with Anthony and our team! We hope you consider us again.

December 24, 2020

Na'eem is alway friendly and very responsive. Greatly Na'eem is alway friendly and very responsive. Greatly appreciate the interest he shows in the details and makes sure any follow-up items are addre More

by DAVIDCCOBB71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Rusnak Volvo Cars! Safe travels.

December 24, 2020

I appreciated the valet service during the pandemic. We have a disabled adult child and during the pandemic it has been difficult for me to get out much. It was a huge help to have the car picked up and r More

by wkpylko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Rusnak Volvo Cars! We hope to be of service to you again!

December 24, 2020

Service advisor was available and prepared at my appointment time. Very upbeat and friendly! Communication throughout the day was impeccable. Service and recall were completed along with front br More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi Beth- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review! We're thrilled to hear Na'eem, Jose, and Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 24, 2020

Naeem, the Service Manager & Edmond, the Service Teach are the best. I wouldn't want anyone else to take care of my car or my sister's car. Yes, we both have Volvo! More

by HEDAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmond, the service tech
Dec 25, 2020 -

Rusnak Volvo Cars responded

Thank you! We appreciate you choosing Rusnak Volvo Cars! We hope to see you again soon!

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