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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

January 02, 2021

Anthony always takes very good care of my service needs. He is very helpful and smart in his advice. His objectivity and guidance in assessing the situation creates trust. More

by MWNICHOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with anyone beyond service dept, Anthony Marino
Jan 03, 2021 -

Rusnak Volvo Cars responded

We'll be sure to thank Anthony for providing you with an excellent level of care and we look forward to having you back here at Rusnak Volvo Cars. Feel free to reach out again if we can do anything else for you at our Service Department.

January 01, 2021

Patrick Folsom at Rusnak did a great job of finding us exactly the XC90 recharge we wanted and managing the trade-in in a short space of time. Rusnak did a great job of managing contract signing with COVI More

by David Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to write us a review, David. While we've had to make adjustments to our day-to-day operations in order to keep both our valued guests and incredible staff safe, you can count on us to continue focusing on keeping the quality of our customer service high! We are thrilled to learn your experience with us shopping for the perfect Volvo XC90 was no exception. Please let us know how we can assist you further, and we hope you'll consider us again in the future.

December 31, 2020

Excellent Sales team! Return customer this this sales team has proven themselves to me and my family. Thank you Jimmy and Sally for your hospitality. More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Nick! We can't wait to let Jimmy and Sally know how pleased you are with their kind service. If Rusnak/Pasadena Volvo Cars can do anything else for you, please be sure to let us know.

December 31, 2020

Roman was very helpful. We were there for an oil change and he took care of the safety recalls. Excellent at keeping us informed of status. More

by IWISHIWASNCALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady at cashier desk was friendly
Jan 01, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review! We hope to see you at Rusnak Volvo Cars again soon!

December 30, 2020

My 20,000 maintenance service went well. Despite being very busy, I was checked in within 5 minutes and my car was finished when promised. I appreciated that Rusnak arranged for an Uber ride back home. More

by MO_YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for coming to see us at Rusnak/Pasadena Volvo Cars for your 20k maintenance service! Should you need anything else, please let us know.

December 30, 2020

Roman and the service team were great. This was my first service there and it was in response to a non-scheduled emergency (flat tire). They saw me quickly and assessed the situation and were prompt in the More

by WAYNE BOTTOMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Wayne, thank you for taking the time to share your great service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 30, 2020

This is our second service at Volvo Pasadena this year, and both were with Anthony. Anthony is the best, he always goes above and beyond, we love him! More

by GRACELIU269
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 30, 2020 -

Rusnak Volvo Cars responded

Grace, your review made me smile. We love hearing that our employees, such as Anthony, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

December 30, 2020

Roman and the service team were great. Service was scheduled for mid morning and they still performed the service and had my car ready by the end of the day. Very friendly and knowledgeable. More

by DWATTS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Your review made me smile. We love hearing that our employees, such as Roman, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

December 30, 2020

Super friendly staff, easy drop off and pickup in the service center, Covid safety protocols made me feel safe. Anthony was a pleasure to work with! More

by MARIANNE.CHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Marianne, thank you for taking the time to share your easy service experience with Anthony! We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

December 30, 2020

As always, excellent service and professionalism. Due to the Covid -19 they have implemented safety procedures in order to assure extra care and sanitation for each car. More

by DIGLESIAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for your thorough review. Now more than ever we are taking our valued customer's feedback to heart, and are committed to offering you the exact same quality care we always have before. We are thrilled to learn your time with us reflected this. If you or your vehicle should need future assistance, please let us know. We look forward to working with you again, and stay safe!

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