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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

January 15, 2021

Roman was very helpfulBrought me in without an Roman was very helpful Brought me in without an appointment because I had a brake emergency N n n n n n n n n More

by AMITABHAMAZUMDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Jan 15, 2021 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your time with Roman! Thank you for stopping at Rusnak Volvo Cars!

January 15, 2021

I have worked with Anthony Marino for several years now. He is great to work with. I bought my car in for normal maintenance service. I mentioned to him that I noticed that a "mesh covering 2 hoses " a More

by ESALAZAR3516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 16, 2021 -

Rusnak Volvo Cars responded

Glad to see that you enjoyed your service experience! Thank you for stopping at Rusnak Volvo Cars!

January 15, 2021

My service was great. Na’eem and his team provide excellent customer service. Na’eems attention to safety for his customers is awesome and shows concern for following all required measures to assure More

by rlgoudeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 16, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your positive comments about Rusnak Volvo Cars! Thank you so much again for your feedback! We hope you have a great day!

January 14, 2021

Professional service. Friendly staff and employees. Overall, good service and quality work. Cost is reasonable. I can recommend servicing your car at this Volvo dealership. More

by WLJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you were provided with professional service and we hope that you will continue to visit us at Rusnak Volvo Cars!

January 14, 2021

Christina was fast and to the point, have us the best office without the hassle. Very helpful and accommodating, absolutely would lease from her again More

by JENNYCHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Rusnak Volvo Cars responded

We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Rusnak Volvo Cars!

January 13, 2021

Easy, fast and thorough! The entire process from start to finish went smoothly. Hands down the best service I’ve ever had on a car. More

by lilyharris6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We are happy to know that you enjoyed an easy and thorough experience. We look forward to working with you again!

January 13, 2021

I took my car into the repair shop for a recall. I asked Anthony Marino what would be the cost for repairing the air conditioning. I was told my warranty had expired. Anthony looked up to see if my warranty More

by BECKYTOWNER53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 14, 2021 -

Rusnak Volvo Cars responded

Becky- Your review made me smile. We love hearing that our employees, such as Anthony, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/ Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

January 13, 2021

Simple and easy purchase. Almost seamless! I enjoyed the interaction with the staff, the home delivery and the overall process. The TEAM at RUSNAK Volvo did everything that they needed to do to earn my busi More

by JEREMYDWATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Ton-That, Ephrem Yohannes
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 12, 2021

They were very attentive and gave great customer service. They worked with my schedule and made sure to have my car ready on time for me. More

by JUSTALPERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 12, 2021 -

Rusnak Volvo Cars responded

Thank you for the five-star review! We are glad to know that you received great customer service with us. We hope to see you again here at Rusnak Volvo Cars.

January 12, 2021

I came in to have the seatbelt recall addressed and my advisor Mr. Adams was very attentive and friendly. I was kept updated and the car came back in the promised time very clean. More

by EDWARDLARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you so much for sharing your feedback about your recall service. We will be sure to thank Na'eem for his excellent care. Feel free to reach out to us at Rusnak Volvo Cars if we can do anything else!

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