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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
January 29, 2021
Na'eem is always kind, quick and helpful. Great job as always on the service of my XC60. I never hesitate to bring my car back. Thanks! always on the service of my XC60. I never hesitate to bring my car back. Thanks! More
by MIKE@ARMS-STUDIO.COM
Verified CustomerEmployees Worked With
January 28, 2021
Knowledgeable and courteous service rep, timely communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. More
by EE
Employees Worked With
January 28, 2021
Always top rate service. Polite and courteous staff. xx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx More
by JKT
January 28, 2021
Both Jimmy and Patrick, who help me lease my 2020 xc90, were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. More
by jinnbusters
January 28, 2021
Anthony Marino is a rock star - he has good customer service, honest and with good communication skills. He is definitely an asset to the organization service, honest and with good communication skills. He is definitely an asset to the organization More
by TPALMA
Employees Worked With
Anthony Marino
January 28, 2021
20k Service completed. Obviously VOLVO has not fixed the brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes so early. Redesign of brakes must take effect to remedy quick wear of brakes! More
by JULIOCG1
Employees Worked With
Roman Garcia
January 27, 2021
Roman is very responsive and it's convenient to be able to text with him. I appreciate the loaner cars for major service. Everyone is professional and courteous. to text with him. I appreciate the loaner cars for major service. Everyone is professional and courteous. More
by RYANLEE508
Employees Worked With
Roman Garcia
January 27, 2021
Roman provided me with excellent customer service. Thank you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. More
by MARICELA.MARTINEZ
Employees Worked With
Roman - 5 stars
January 26, 2021
Naeem is always positive and pleasant, he can make a major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! More
by CLAIREISM
