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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
February 12, 2021
Anthony Marino was very responsive and straight forward. He addressed the concerns and laid out a very concrete plan to address the concerns. He also acknowledged our prior purchases at the dealership. He addressed the concerns and laid out a very concrete plan to address the concerns. He also acknowledged our prior purchases at the dealership. More
by sarabelle1972
Verified CustomerEmployees Worked With
Anthony Marino
February 12, 2021
Na'eem Adams helped me during my last two service visits. He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the necessary parts and schedule a timely follow up appointment. Thanks! More
by Phil
Employees Worked With
February 10, 2021
Anthony Marino makes everything painless every time. Amazing service from him and his staff every time. I def will keep coming back...thanks -tremaine emory Amazing service from him and his staff every time. I def will keep coming back...thanks -tremaine emory More
by TEMORY32
February 10, 2021
Very friendly and helpful, we were very happy with the service and excited to go home with our new vehicle. The staff helped with our questions and we were out the door quickly. service and excited to go home with our new vehicle. The staff helped with our questions and we were out the door quickly. More
by GRACE.ALLYCE
Employees Worked With
Juan Castaneda
February 10, 2021
I always have an amazing time with Rusnak Volvo in Pasadena. Quick and friendly, I just wish they would spend more time being responsive to all questions. Pasadena. Quick and friendly, I just wish they would spend more time being responsive to all questions. More
by Toeknee
Employees Worked With
Ramon
February 09, 2021
Scheduled service. Delivered as promised. Service agent communicated timely. Car returned clean and washed. No issues identified with this scheduled service. Thank you very much. communicated timely. Car returned clean and washed. No issues identified with this scheduled service. Thank you very much. More
by MAGICDOCS
Employees Worked With
February 09, 2021
I WAS VERY PLEASED AND APPRECIATED THE TEXT COMMUNICATION THROUGHOUT THE DAY WITH ROMAN GARCIA. HE STAED THE RECALL ITEMS THAT COULD BE FIXED. THE CAR IS RUNNING GREAT. THROUGHOUT THE DAY WITH ROMAN GARCIA. HE STAED THE RECALL ITEMS THAT COULD BE FIXED. THE CAR IS RUNNING GREAT. More
by MDBDESIGN
February 08, 2021
Josue was professional, quick to respond, empathetic, understandable, honest and easy to work with. I try hard to work around his scheduled hours in order to upkeep and make sure my vehicle is well taken understandable, honest and easy to work with. I try hard to work around his scheduled hours in order to upkeep and make sure my vehicle is well taken care of. Josue is a true asset to this Rusnak Volvo Dealership. I keep coming back because of his work and work ethics. More
by Ms.Lailin
Employees Worked With
Josue Manzo
February 08, 2021
Everyone I have ever encountered in my 3+ years as a customer at Rusnak Volvo has been friendly and attentive. I have always trusted and appreciated their advice regarding the of service on my cars. I customer at Rusnak Volvo has been friendly and attentive. I have always trusted and appreciated their advice regarding the of service on my cars. I would recommend them to anyone who owns or leases a Volvo. More
by ra.roberts
February 06, 2021
Na'eem provide great service and was there to answer any and all questions that I had. Kept me updated on the progress of the car and couldn't ask for better service. and all questions that I had. Kept me updated on the progress of the car and couldn't ask for better service. More
by Mike
Employees Worked With
