Rusnak Volvo Cars

Anthony was polite and instantly made me feel at home at the dealership. He delivered all requests in a timely and efficient manner. Thank you! the dealership. He delivered all requests in a timely and efficient manner. Thank you! More

They had my vehicle all day, gave me no notification that my car was done. I had to call them to ask about my car since I knew they were closing soon. Was told it had been done and to pick it up before 5. Ne my car was done. I had to call them to ask about my car since I knew they were closing soon. Was told it had been done and to pick it up before 5. Never notified or checked in on, not the first time at this dealer . More

I didn't feel as though I was listened to. I picked up my car an hour after I was told that it was ready and when I arrived, I was told that I still had to wait 15 minutes for it to be washed. I was aske my car an hour after I was told that it was ready and when I arrived, I was told that I still had to wait 15 minutes for it to be washed. I was asked about problems and I mentioned that I got some false positive message, including as to the blind spot sensor. I didn't say the message was current and yet they asked as if I had and told me that there was no active message. I asked to be contacted on my landline and I was contacted on my cell. I said that my head's up display was off center (not an up and down issue that could be corrected on the computer). I was told that it would be fixed when I picked up my car. When I picked up my car, they tried to adjust it using the car's computer and said that they could not correct it that way. More

Excellent, prompt, efficient and courteous service with full disclosure. Terse is better than verbose and can be just as valid and informative. I will be back. full disclosure. Terse is better than verbose and can be just as valid and informative. I will be back. More

Roman was very helpful with filing the tire replacement claim. A loaner, not a rental, would have been ideal. The rental process adds an unnecessary amount of extra steps for the customer, which takes away claim. A loaner, not a rental, would have been ideal. The rental process adds an unnecessary amount of extra steps for the customer, which takes away from the dealership experience and is reflected in the dealership’s customer service ratings. Also my tire pressure light came back on even with the new tire installed, which does not give the confidence of a job well done at the moment. More

Perfect in every way! You have a amazing customer-centric staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! More

The service was good. Anthony Marino was service advisor, friendly and nice. This service took 2 hours and half , I waited at the guest room. Even it took a little long time , I appreciated the service team friendly and nice. This service took 2 hours and half , I waited at the guest room. Even it took a little long time , I appreciated the service team working. More

The service was amazing as usual! Anthony Marino always gives such great service and always making sure that I am happy! Always very efficient! As well as Ephrem Yahannes, he is always available when ever gives such great service and always making sure that I am happy! Always very efficient! As well as Ephrem Yahannes, he is always available when ever I need! More

Service was good. After I checked in they said it would take about 1 hour but would contact be if done beforehand. I went for a walk to get some coffee and as I was walking back I received a message that take about 1 hour but would contact be if done beforehand. I went for a walk to get some coffee and as I was walking back I received a message that the car was ready. After a quick wash I was on my way. Thanks More

Really great experience from start to finish. Juan Castaneda was experienced and patiently walked me through the options and I got the exact car I was looking for. Everyone involved was helpful and up Castaneda was experienced and patiently walked me through the options and I got the exact car I was looking for. Everyone involved was helpful and upbeat! Very satisfied! More