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Rusnak Volvo Cars

Pasadena, CA

4.9
1,318 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,318 reviews

April 29, 2021

I was interested in a Volvo Pasadena car lease so I sent an online inquiry. Admika responded with a price, which was more than a $100/month higher than other local dealers. I asked for the sales quote sheet More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adimika Rachell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for your interest in leasing at Volvo at Rusnak Volvo Cars. I would like to learn more about your time and the level of customer service received. Rest assured, we are always striving for an outstanding level of customer care. Please reach out to me directly to share more about this. I would appreciate any additional details. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 28, 2021

Always friendly, helpful, and during the pandemic even more efficient and convenient than ever. Thanks for making the process smooth and our car running safe. More

by SHRZANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to create a smooth process in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

OUR SERVICE CONSULTANT WAS GREAT, ROMAN GARCIA. He was professional, knowledgeable, and friendly. He made all efforts to get me scheduled as soon as possible. More

by M.GRACIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 27, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Roman. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Rusnak Volvo Cars!

April 23, 2021

Anthony is always very kind and professional.He Anthony is always very kind and professional. He carefully listens to my needs and takes the time to access the problem my car was having . More

by BRUNABERGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 23, 2021 -

Rusnak Volvo Cars responded

Hi there, We would like to thank you for your five star review of Rusnak Volvo Cars. We understand how inconvenient it can be when your car is having problems therefore we are delighted to hear that Anthony was able to help you with this. Thank you for visiting Rusnak Volvo Cars and we hope to continue to assist with all of your automotive needs.

April 22, 2021

Great experience at this dealer. Glad to have purchased the extra warranty otherwise I would have had to pay for the update to the air conditioning system. Good service good communication and friendly sta More

by SOGAR_6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your review of Rusnak Volvo Cars! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience!

April 21, 2021

Fast service. Communication was easy. Kept me updated via texts and calls. Gave me a very nice loaner car while they were servicing my car. More

by JOEYSANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Hi Joey, Thank you very much for your five star review. We are very glad to know that you had a fast and efficient experience with us at Rusnak/Pasadena Volvo Cars. We are pleased to know that you were kept updated throughout the process and you enjoyed your courtesy car as well! We hope to see you again soon!

April 20, 2021

The car service was great everybody everybody was very pleasant and helpful one bad thing about your dealership there is it the service department is so small.I would’ve bought in my car there but the age More

by julia.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 21, 2021 -

Rusnak Volvo Cars responded

Julia, Thank you for choosing Rusnak Volvo Cars for your service needs. I take your feedback seriously and would like to learn more about your interest in a vehicle here. If I can help with anything, please do not hesitate contact me about it. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 20, 2021

Anthony Marino was extremely helpful with the service of my 2016 XC90. He is personable and made the experience a painless process. I also like the attentiveness to cleanliness in this time of pandemic. More

by ASHLEYBHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette, Mark, Anthony Marino
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Ashley! Anthony was happy to assist you with everything. We are always here for you at Rusnak Volvo Cars.

April 20, 2021

The service does a great job. They are very courious and friendly and make an effort to solve the problems. I am very pleased with the service More

by JSULLYBDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your positive service experience at Rusnak Volvo Cars. We are happy to learn of your satisfaction with the care provided. If there is anything else we can do, please do not hesitate to reach out.

April 19, 2021

Service took me two hours earlier than my appt, were very helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The wh More

by DAVITTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime, Anthony Marino
Apr 20, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Rusnak/Pasadena Volvo Cars, and we hope that you will continue to visit us in the future!

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