Rusnak Volvo Cars
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Fast, friendly, and professional throughout the entire process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. More
Roman was very friendly and helpful, both on the phone and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I m and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I made and also why they didn't know which car was mine when it was being returned. I don't think these were big issues, but it would have helped to have someone explain what happened. More
Roman, the lady receptionist & Jamie C were especially excellent! Everything was done as promised and ahead of schedule. Clean & attractive dealership; warm, friendly staff, too. Thank you! excellent! Everything was done as promised and ahead of schedule. Clean & attractive dealership; warm, friendly staff, too. Thank you! More
Rusnak Volvo has been a fantastic experience for the entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific as well. More
Service advisor, Na'eem, is great. But issues are not being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to ma being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to make sure it was fixed, it still didn't work right the first time, but then seemed like it was ok after that. So it's possible it's still not fixed. Then the service dept caused a new problem during the first service and said it was fixed after the second service, but it isn't. So now I have to take the car in for a third time. And because they do not offer loaners, it makes the situation much worse. More
Patrick Folsom was the perfect sales agent for me -- very low key, patient, and willing to seek and provide answers to my questions. Having an issue with acquiring a longer charging cable and Chad is parts low key, patient, and willing to seek and provide answers to my questions. Having an issue with acquiring a longer charging cable and Chad is parts is helping with that. Johanna in finance was very helpful in explaining all of the options. However, it would have really been great if someone had offered me a coffee or soda. More
Great service! Mr Na’eem is very knowledgeable and professional.. I received rental car and was able to work without interruption.Thank you Na’eem! professional.. I received rental car and was able to work without interruption.Thank you Na’eem! More
This Service center is my favorite and Anthony Marino is certainly the best person. He is very very friendly and courteous, at the same time very professional. certainly the best person. He is very very friendly and courteous, at the same time very professional. More
As always I truly enjoyed my service experience at Rusnak Volvo. The prompt and concise information regarding the repairs needed were much appreciated. My technician Anthony Marino gave all the costs for th Volvo. The prompt and concise information regarding the repairs needed were much appreciated. My technician Anthony Marino gave all the costs for the parts and labor so there were no surprises. This of course was much appreciated. Thanks again for the professional service. More
As usual, Antony and his team has provided an excellent service. Very much satisfied with the service and has no hesitations to recommend any one. service. Very much satisfied with the service and has no hesitations to recommend any one. More