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Rusnak Volvo Cars
Pasadena, CA
1,317 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,317 reviews
August 01, 2021
Na’eem was very responsive and helpful.The software in Na’eem was very responsive and helpful. The software in my new XC 40 Recharge needed to be recalibrated. He kept me informed and the car was ready th Na’eem was very responsive and helpful. The software in my new XC 40 Recharge needed to be recalibrated. He kept me informed and the car was ready the same day. More
by HELEN.NEDELMAN
Verified CustomerEmployees Worked With
July 28, 2021
Although there was some delay before seeing the service manager, when I said that I would wait and was told that it would take about 1 1/2 hours, he was as good as his word. I just wish that I could have manager, when I said that I would wait and was told that it would take about 1 1/2 hours, he was as good as his word. I just wish that I could have gotten my contact information updated. More
by RKROPP0
Employees Worked With
Anthony Marino
July 28, 2021
Fast and complete service! Brought the car in for a recall issue, and learned there was a parts recall issue that needed to be addressed, and was able to take care of that at the same time. recall issue, and learned there was a parts recall issue that needed to be addressed, and was able to take care of that at the same time. More
by KMCHAN
Employees Worked With
July 26, 2021
Good service, finished on time. You should provide loaner car that will make more convenience for your customers and you should offer both way Uber drop off and pick up. car that will make more convenience for your customers and you should offer both way Uber drop off and pick up. More
by C2KHAMSY
Employees Worked With
Hector
July 23, 2021
Efficient but expensive. Had a hard time calling in. I called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. More
by Loyal customer
Employees Worked With
July 21, 2021
Great service and communication. Quick replacement of the recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. More
by JBJALWAYS
Employees Worked With
Hector.
July 21, 2021
Good job everyone. It was a smooth process and had a quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. More
by jacobsloman
Employees Worked With
Anthony Marino
July 20, 2021
I found the car on the web, and was able to do most of the work before arriving. Took care of everything in one trip. Even though the parts department was closed on a Saturday, then sent the accessory b the work before arriving. Took care of everything in one trip. Even though the parts department was closed on a Saturday, then sent the accessory by FedEx. I needed to change the alloted lease miles after sale, and they accomodated via FedEx again. More
by alan36
Employees Worked With
Adimika Rachell, Ronnie Thon-Tat
July 15, 2021
Na'eem Adams is lovely and helpful. The service was prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian More
by CLANGMUIRFOSTER
Employees Worked With
