Rusnak Volvo Cars

Good work/ as expected The service was very good..car is running great Would certainly recommend for Pasadena area Convenient pick an drop off and easy to get appointmen The service was very good..car is running great Would certainly recommend for Pasadena area Convenient pick an drop off and easy to get appointment More

Amazingly helpful!!! I brought my car to Rusnak to be repaired while I was on vacation. I came to pick it up on a Friday just before closing time (traffic delays). As I wa I brought my car to Rusnak to be repaired while I was on vacation. I came to pick it up on a Friday just before closing time (traffic delays). As I was driving on the freeway I heard a horrible noise, so I went back to Rusnack. Unfortunately it was past closing time. Fortunately there were four kind people who were willing to help me! Nadeem Adams was still there and was very helpful. Mr. De la Torre, a Rusnak mechanic, was willing to put my car on a lift and take a look even though it was past closing. Eva de la Torre also stayed and brought us water while we waited for the outcome. It turns out that there was a problem with my brake pads rubbing on metal, which could have caught on fire if I had attempted to drive home, which I would have done if they hadn't stayed to look at the car. The car rental agency was closed, so Brandy was wonderful and organized getting us a loaner so we could get home. I will always be grateful for the caring helpfulness of these four who, out of the kindness of their hearts, stayed late on a Friday to help us!! Many, many thanks!!!! More

Outstanding service. Courteous employees. Friendly and courteous employees from the service advisor to the janitor who was cleaning the driveway. Car was completed as promised. I was able to Friendly and courteous employees from the service advisor to the janitor who was cleaning the driveway. Car was completed as promised. I was able to explain my needs. I was reassured with positive response. I could not be happier with the customer service from the service advisor perspective or the outstanding job which the mechanic performed. More

Outstanding service Armen went out of his way to help my girlfriend find the car she would love. She went to many dealers and she finally met Armen at Volvo Rusnak. He ha Armen went out of his way to help my girlfriend find the car she would love. She went to many dealers and she finally met Armen at Volvo Rusnak. He had her try 6 cars!!! She is picky!! She finally decided on a S60 with the Platinum package. I can't even touch the car so much she likes it!! He made her experience fantastic and I highly recommend him. He really is a good salesman. More

10000 miles update. The service was prompt, my staffer was patient and explained everything to me in detail. It was a great experience and they kept me in the loop as thi The service was prompt, my staffer was patient and explained everything to me in detail. It was a great experience and they kept me in the loop as things processed. Great experience! More

Excellent, infused with patience! Mario was thoughtful and kind, even putting up with my wife's back-and- forth pondering about options, color, etc. He gently guided us toward our pur Mario was thoughtful and kind, even putting up with my wife's back-and- forth pondering about options, color, etc. He gently guided us toward our purchase with knowledgege and finesse. We are delighted to have had him! More

Lease XC90 I appreciate the dealership giving me the complimentary 30,000 mile service even though I was out of the 3 year lease term because I was on and extend I appreciate the dealership giving me the complimentary 30,000 mile service even though I was out of the 3 year lease term because I was on and extended lease waiting for the the 2016 XC90 to arrive. More

Paul Newton is such a pleasant man. He is professional and helps you in a way that makes you know he's actually interested in your needs. He is very attentive a is such a pleasant man. He is professional and helps you in a way that makes you know he's actually interested in your needs. He is very attentive and keeps you up to date at all times on the progress of your service. He answers questions with levity and knowledge. He is a consummate service advisor. More

good service Serious and responsible patient services ,There are places where children can play,There are also coffee for you to enjoy ,Their service makes me fee Serious and responsible patient services ,There are places where children can play,There are also coffee for you to enjoy ,Their service makes me feel very happy.Thanks! More

Carfax will show almost no current information on vehicle they really have to work on communication, everyone is pretty much doing their own thing, follow up calls happen but not often. cars are priced higher they really have to work on communication, everyone is pretty much doing their own thing, follow up calls happen but not often. cars are priced higher than market value, several inconsistencies when it comes to reporting to dmv title transfers and all administrative/maintenance actions that should show on a carfax report which is standard for a lot of good dealerships. you can see for yourself when you click on the carfax for each vehicle they provide (which baffles me honestly), makes it hard to trust in my opinion. do your OWN research BEFORE making a purchase. More