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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
November 01, 2017
Great Experience Everyone that assisted me with purchasing my XC60 are awesome and it was a pleasure working with Michael, Ephrem, Christine, Bonnie and Barbie. They a Everyone that assisted me with purchasing my XC60 are awesome and it was a pleasure working with Michael, Ephrem, Christine, Bonnie and Barbie. They are truly an asset to the Volvo corporation. More
by Janice
Employees Worked With
Michael, Christine, Bonnie, Barbie, Ephrem Yohannes
August 27, 2017
Meena helped making the process fast and easy! Fast, easy and painfree car purchasing experience. Meena went above and beyond, was super responsive (unlike other dealerships) and provided great cus Fast, easy and painfree car purchasing experience. Meena went above and beyond, was super responsive (unlike other dealerships) and provided great customer service! He made sure all our questions were answered. More
by IP
Employees Worked With
Meena Daoud, Ephrem Yohannes
June 24, 2017
First maintenance Experience I really feel confident that my car is in great shape. And it all is due to N.Adams attention to details.His knowledge about car maintenance is eviden I really feel confident that my car is in great shape. And it all is due to N.Adams attention to details.His knowledge about car maintenance is evident when dealing with me. More
by Elsa Gonzalez
Employees Worked With
June 02, 2017
Great Customer Service and No Pressure selling The customer service experience we received was great at the dealership. They had a great choice of vehicles and spent the time with us to demonstrate The customer service experience we received was great at the dealership. They had a great choice of vehicles and spent the time with us to demonstrate all of the features in the XC90 that we purchased. Overall, highly recommended. More
by George
Employees Worked With
Meena Daoud
April 24, 2016
service for or Volvo XC 70. Prompt professional service and advise. Anthony did a great job. Recommendations were provided to ensure my brakes did not wear down any further and s Prompt professional service and advise. Anthony did a great job. Recommendations were provided to ensure my brakes did not wear down any further and score my rotors. More
by Rocket
Employees Worked With
March 09, 2016
Top notch servive. The people in parts and service are very efficient and friendly! Top notch! After a friendly greeting and reassurance that your car will be well taken The people in parts and service are very efficient and friendly! Top notch! After a friendly greeting and reassurance that your car will be well taken care of, you can leave with great piece of mind. More
by PhilK
Employees Worked With
March 07, 2016
Exceptional service I lost my car key and was extremely frazzled. I went to the Service Department and Anthony Marino provided exceptional service. He was able to provi I lost my car key and was extremely frazzled. I went to the Service Department and Anthony Marino provided exceptional service. He was able to provide a duplicate key the same day and was very helpful and personable. The overall experience was truly exceptional. More
by kay
Employees Worked With
Anthony Marino
January 24, 2016
A Low Battery Indication Service needed was discussed with Na'em. Reported what was reason for the Low Battery indication Completed and well done. The short stay in the waitin Service needed was discussed with Na'em. Reported what was reason for the Low Battery indication Completed and well done. The short stay in the waiting room was pleasant, as was the short visit with another owner. More
by radiorow111
Employees Worked With
September 27, 2015
service was excellent Without an appointment I was able to stop in for service on my Volvo that was taken care of thoroughly and professionally. I really appreciate it. Tha Without an appointment I was able to stop in for service on my Volvo that was taken care of thoroughly and professionally. I really appreciate it. Thanks! More
by XC60person
Employees Worked With
Paul Newton Jr.
September 22, 2015
Very friendly and helpful We called on a used vehicle and spoke to Verletta Massey. When we arrived she greeted us and had the vehicle ready to look at. She was patient with We called on a used vehicle and spoke to Verletta Massey. When we arrived she greeted us and had the vehicle ready to look at. She was patient with us as we checked out every inch of the vehicle. We purchased the Jeep and brought it to the service department for a heater issue. Na'eem Adams and Omar worked on the vehicle and kept us informed on its status, Service was even open on Saturday. Thank you for the great service and attention to detail. I will definetely recommend Rusnak Volvo. More
by Bmorunner
