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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

January 03, 2018

Great salesman Anderson Lai is great salesman. He is very friendly and very helpful to show us the Volvo XC90. We weren’t even planning to buy on that day. However More

by Eyemzhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Rusnak Volvo Cars responded

Thank you for the kind feedback about your experience. I am so glad to hear that you enjoyed your experience with Anderson, and that you had a smooth buying experience! Thank you for choosing Rusnak/Pasadena Volvo. - Sally S., General Manager

December 29, 2017

Nice low key sales approach and strong execution Juan was low key/low pressure and took his time with me. The Sales GM Ephrem was thoughtful and helpful in finalizing the deal. Finally, Brandi in f More

by Andy Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Ephrem Yohannes
December 29, 2017

2008 Jeep rubicon Jimmy was a great service to us. He is nothing like your average typical car dealership sales person. He was very kind to our needs very responsiv More

by Terri m1266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jan 11, 2018 -

Rusnak Volvo Cars responded

Terry, congratulations on your new Jeep! we're happy to hear you had such a positive experience with Jimmy. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

December 17, 2017

Professionalism and respect Salesman Juan Casteneda and manager Sally Smeed were by far the most professional, respectful and personable folks I’ve dealt with at a Volvo dealersh More

by Ali323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda, Sally Smeed, Brandi Lopez
Dec 22, 2017 -

Rusnak Volvo Cars responded

Ali, Thank you for your fantastic compliments, and this excellent review. We so appreciate your business and we look forward to providing more excellent experiences in the future. - Sally S., General Manager

December 05, 2017

Excellent service. Reliable car with great safety features Staff is courteous and knowledgeable. We are impressed with the safety features of S90, very stylist and a lot of leg room . We particularly like th More

by Volvo S90, Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
Dec 18, 2017 -

Rusnak Volvo Cars responded

Thank you for recognizing our team, and congratulations on your new Volvo S90! - Sally S., General Manager

December 03, 2017

Ease of Purchasing a New Car Michael Robertson was very professional, courteous, knowledgeable and responsive to all our questions. Rusnak and Michael Robertson made our car purc More

by NewCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robertson
Dec 11, 2017 -

Rusnak Volvo Cars responded

Thank you for the feedback! I am glad to know that Michael was responsive and courteous throughout your transaction. Thank you for choosing Rusnak/Pasadena Volvo! - Sally S., General Manager

December 02, 2017

Great service. Christopher Harrison was very easy to work with. He quickly matched the best price I had found for the vehicle in which I was interested. Barby hand More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison Barby Mates
Dec 11, 2017 -

Rusnak Volvo Cars responded

Chris, thank you for the compliments to Christopher and Barby! I am glad to hear that you enjoyed a quick and professional experience. - Sally S., General Manager

November 24, 2017

Fantastic Experience! Couldn't have been easier. They are no nonsense group that are friendly and by far had the best prices. Our paperwork was ready to go after we negot More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Barby
Dec 04, 2017 -

Rusnak Volvo Cars responded

Rob, thank you for this excellent feedback! I am happy to hear that you enjoyed a smooth and seamless process. Enjoy your new vehicle, and thank you for choosing Rusnak/Pasadena Volvo! - Sally S., General Manager

November 22, 2017

Great place to buy your next car! Chris Harrison assisted me in trading in my car for a newer one and was such a pleasure to work with, as was Brandy in financing. Friendly, caring and More

by MindyHope5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Harrison, Brandy
Dec 04, 2017 -

Rusnak Volvo Cars responded

Mindy, thank you for taking the time to leave this excellent feedback. I am happy to learn that Chris and Brandy delivered a friendly and efficient experience. Thank you for your business. - Sally S., General Manager

November 17, 2017

Meena at Rusnak Volvo Meena was so knowledgeable and patient throughout the entire experience leasing our XC90. We loved working with him and would recommend him for his k More

by PasadenaVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meena
Nov 27, 2017 -

Rusnak Volvo Cars responded

Thank you for this outstanding review. I am so glad to know that Meena delivered a wonderful experience! We hope you love your new Volvo XC90. Thank you for choosing

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