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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

March 09, 2016

Top notch servive. The people in parts and service are very efficient and friendly! Top notch! After a friendly greeting and reassurance that your car will be well taken More

by PhilK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2016 -

Rusnak Volvo Cars responded

We are happy to know that you felt the Service department was efficient, friendly and trustworthy! Thank you for the great review and for choosing us! - Sally S., General Manager

March 07, 2016

Exceptional service I lost my car key and was extremely frazzled. I went to the Service Department and Anthony Marino provided exceptional service. He was able to provi More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 17, 2016 -

Rusnak Volvo Cars responded

Thank you for the great review! Losing your keys is definitely stressful, but we are happy that we could turn this around for you! Thank you for recognizing Anthony.- Sally S., General Manager

January 24, 2016

A Low Battery Indication Service needed was discussed with Na'em. Reported what was reason for the Low Battery indication Completed and well done. The short stay in the waitin More

by radiorow111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2016 -

Rusnak Volvo Cars responded

Thank you for the awesome feedback. We are happy to hear you had a quick and painless experience with us! - Sally S., General Manager

September 27, 2015

service was excellent Without an appointment I was able to stop in for service on my Volvo that was taken care of thoroughly and professionally. I really appreciate it. Tha More

by XC60person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Oct 07, 2015 -

Rusnak Volvo Cars responded

Thank you for the review! I am so happy to hear that our team was able to help you! - Ron W., General Manager

September 22, 2015

Very friendly and helpful We called on a used vehicle and spoke to Verletta Massey. When we arrived she greeted us and had the vehicle ready to look at. She was patient with More

by Bmorunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Verletta Massey and Omar in service
Oct 02, 2015 -

Rusnak Volvo Cars responded

Thank you for the kind review about Verletta and the rest of the team! We are very proud of the work done here! We hope that you'll be back to see us again! - Ron W., General Manager

September 15, 2015

Good work/ as expected The service was very good..car is running great Would certainly recommend for Pasadena area Convenient pick an drop off and easy to get appointmen More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 24, 2015 -

Rusnak Volvo Cars responded

Thank you, Luis! It's great to hear that your expereince with our service team was positive and efficient! We hope you'll come back to see us! - Ron W., General Manager

September 01, 2015

Amazingly helpful!!! I brought my car to Rusnak to be repaired while I was on vacation. I came to pick it up on a Friday just before closing time (traffic delays). As I wa More

by ChristineM737
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mechanic de la Cruz, Eva de la Cruz and Brandy
Sep 11, 2015 -

Rusnak Volvo Cars responded

Thank you so much for the thorough review of your experience! I am ecstatic to hear that our team exceeded your expectations and helped fix a serious problem in your vehicle. We hope that you'll come back and see us again in the future! - Ron W., General Manager

August 27, 2015

Outstanding service. Courteous employees. Friendly and courteous employees from the service advisor to the janitor who was cleaning the driveway. Car was completed as promised. I was able to More

by samaan, elie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Sep 04, 2015 -

Rusnak Volvo Cars responded

Thank you so much for the positive review! I am happy to hear that your experience with us exceeded your expectations! We look forward to working with you again. - Ron W., General Manager

August 22, 2015

Outstanding service Armen went out of his way to help my girlfriend find the car she would love. She went to many dealers and she finally met Armen at Volvo Rusnak. He ha More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Abramyan
Aug 27, 2015 -

Rusnak Volvo Cars responded

Thank you, Ben! So glad that we were able to help you and your girlfriend find a car that was right for her. Armen is a valued member of our team, and we are proud to have him on board. - Ron W., General Manager

August 17, 2015

10000 miles update. The service was prompt, my staffer was patient and explained everything to me in detail. It was a great experience and they kept me in the loop as thi More

by steve66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Aug 27, 2015 -

Rusnak Volvo Cars responded

Thank you, Steve! So glad to hear that your service experience with us was a positive one! We hope that you'll come back and see us again! - Ron W., General Manager

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