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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
April 27, 2018
Great job. I went in for parts and a car warranty. I wanted to renew my car warranty and spoke with Barbie. She met my needs for my vehicle. I went in for parts and a car warranty. I wanted to renew my car warranty and spoke with Barbie. She met my needs for my vehicle. More
by cvilla10
Employees Worked With
he was the manage of parts I was treated really well. Barbie was the person who helped me for the car warranty.
April 24, 2018
Love my new ride! The whole team was friendly & helpful, and not at all intrusive. I drove down from Fresno and was delivered what was promised on the phone. The whole team was friendly & helpful, and not at all intrusive. I drove down from Fresno and was delivered what was promised on the phone. More
by MAS123
Employees Worked With
Mario and Brandy.
April 23, 2018
Trustworthy and great cars! Jimmy was super accommodating and comfortable to be around. Ephram was great ... but maybe a bit fast with his price explanations, but respectful just Jimmy was super accommodating and comfortable to be around. Ephram was great ... but maybe a bit fast with his price explanations, but respectful just the same. I followed well enough. The manager was great- I had leased my former car from him. More
by Happywithmyvolvo
Employees Worked With
Other Employees :
Michael Hernandez who was amazing. And I am pretty sure it was Tina who went through the paperwork with me but I am not sure that was her name. She was Amazing too. , Ephrem Yohannes, Tina Shahverdian
April 03, 2018
Excellent . Exceeded my expectations! Thanks My wife and myself have been interested in buying a Volvo vehicle fro some time. We decided to go to Rusnak Volvo because it was close to home ( we l My wife and myself have been interested in buying a Volvo vehicle fro some time. We decided to go to Rusnak Volvo because it was close to home ( we live in Arcadia). We were help by Mr. Michael; Robertson. He was nice and with his expertise , helped us to make the best selection for our budget. Finance manager Brandi Lopez was also very helpful and nice. More
by Pedro
Employees Worked With
Finance Manager Brandi Lopez, Michael Robertson
March 26, 2018
Thank you! It was a great experience working with the sales team as well as the financing team. The team works hard to provide top notch customer service. Than It was a great experience working with the sales team as well as the financing team. The team works hard to provide top notch customer service. Thank you More
by ReviewerOrangeCounty
March 08, 2018
Best Car Buying Experience EVER Made an online inquiry late Friday evening, Chris responded and promised to get back to me next day, sent me a quote as promised. Made an appointment Made an online inquiry late Friday evening, Chris responded and promised to get back to me next day, sent me a quote as promised. Made an appointment to come in an lease the car, the deal was as promised. Chris took his time to explain everything, I never felt rushed or pressured. Gilbert the manager took the time to come meet with me and insure the transaction was going smooth. Finance was a breeze, in and out so high pressure sales tactics there. Wonderful experience overalll! More
by Carguru2018
February 27, 2018
Personalized and professional service from the Rusnak team. Quick, convenient no-pressure sales environment. Juan was very informative throughout the process. The paperwork process was quick and easy. The ca Quick, convenient no-pressure sales environment. Juan was very informative throughout the process. The paperwork process was quick and easy. The car was perfectly cleaned and prepped when I arrived. Very happy. More
by Q Armstrong
Employees Worked With
Juan Castaneda
February 15, 2018
Great and honest customer service and care! Flawless car purchase with straight forward and honest communication from the first email, multiple phone calls and questions, to visiting the dealers Flawless car purchase with straight forward and honest communication from the first email, multiple phone calls and questions, to visiting the dealership to see car, to sitting down and going over our multiple financial scenario requests, to simple and straightforward and honest financial discussion! We’ve spent about 6-9 months investigating which Volvo we wanted— so we were very educated buyers and we felt our purchase price was fair and the customer service was excellent! More
by LoveRSpoos
Employees Worked With
February 07, 2018
Excellent, prompt and friendly sales team This was my second time leasing a new vehicle from this dealership, and it was even better than the first. The sales person was clear, fair, courteous This was my second time leasing a new vehicle from this dealership, and it was even better than the first. The sales person was clear, fair, courteous, and expedient. Follow up was excellent and maintained the same level of professional courtesy, which extended into the friendly and efficient finance department. Highly recommend! More
by HappyCustomer
January 25, 2018
Painless car buying experience. Excellent service. Michael was extremely helpful. I was amazed at how seamless the transaction was. Our expectations were exceeded. I will definitely recommend Michael t Michael was extremely helpful. I was amazed at how seamless the transaction was. Our expectations were exceeded. I will definitely recommend Michael to a friend. More
by Samala16
Employees Worked With
Michael Robertson
