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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

October 26, 2018

Friendly and professional sales person I was considering a Volvo car and I walked in without an appointment. Mr. Lai is very friendly showing me and my wife with different car choices. He More

by Johsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson Lai
Nov 06, 2018 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us a 5-star review! - Sally S., General Manager

October 24, 2018

Friendly, efficient, good deal - what more could I ask for? Great experience! Verletta was extremely responsive from the moment I reached out for information & provided all the info I needed up front. She met More

by Alex8274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m horrible with names! Please double check with Verletta for clarity as to the others that helped!
Nov 06, 2018 -

Rusnak Volvo Cars responded

We really appreciate your feedback!- Sally S., General Manager

October 24, 2018

Purchase of a new Volvo which replaced my 2010 Volvo XC70 Great Service Department that drove me to consider the purchase of the car at this dealership. Salesman Juan Castaneda was helpful, polite and knew t More

by pamelaputch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castaneda
Nov 06, 2018 -

Rusnak Volvo Cars responded

Thank you so much for this 5-star review!- Sally S., General Manager

October 13, 2018

New XC90 - Mario was great! Overall this dealer was very easy to work with and they helped accommodate us on price and finding the right vehicle, as I am very picky. We always le More

by ELaMa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Nov 06, 2018 -

Rusnak Volvo Cars responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!- - Sally S., General Manager

October 12, 2018

Great Friendly Staff Sally Smeed is an exceptional GM Good selection of cars easy to do business with Sally is very helpful and patient. Service department very helpful and they realy take car of your car More

by Rwbailey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Smeed, Gilbert Cheng
Nov 06, 2018 -

Rusnak Volvo Cars responded

Hi, thank you so much for your high rating. If you're ever in need of more help, please let us know! - Sally S., General Manager

October 04, 2018

Amazing Experience!!! My first experience was not great, but I went back to give them another chance. The second time around was FANTASTIC! Juan helped me with getting the More

by angelica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud, Brandi Lopez, Juan Castaneda
Oct 26, 2018 -

Rusnak Volvo Cars responded

Thank you for sharing your terrific experience with us! We hope you're enjoying your new vehicle and are proud to have been a part of your buying experience. - Sally S., General Manager

October 03, 2018

Amazing experience Easiest car buying experience ever. Truly enjoyable. Fabulous deal, they even drove the car over to our house to make the schedule easier due to us ha More

by marpuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Correa, Ephrem Yohannes
Oct 26, 2018 -

Rusnak Volvo Cars responded

It's great knowing you were satisfied, thank you again! - Sally S., General Manager

September 18, 2018

Great experience Chris was very helpful in showing me how to use the car. The price was reasonable. We were happy with our experience. Thanks So much Chris! More

by Cargal24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Rusnak Volvo Cars responded

Congratulations on your new car! We're happy we could help out! - Sally S., General Manager

September 09, 2018

Completely satisfied We bought a V90 Cross Country and received a very fair lease proposal. The car was equipted with the features, benefits, and functions we were lookin More

by slm05142@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alpha Dixon and Barby Mates
Sep 27, 2018 -

Rusnak Volvo Cars responded

Thank you for sharing your terrific experience with us! We hope you're enjoying your new vehicle and are proud to have been a part of your buying experience. - Sally S., General Manager

September 06, 2018

Car for Texas Patrick Folsom went out of his way to help me buy a 2015 XC60 when there were few available in Texas. He answered all my questions over the phone and More

by Texas Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Rusnak Volvo Cars responded

We appreciate your positive rating! We look forward to delivering you the same excellent visit again in the future. - Sally S., General Manager

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