Rusnak Volvo Cars
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The service has always been great The service at this dealership has always been great. Mark is very attentive and has listened to my concerns. He has done great at addressing the issu The service at this dealership has always been great. Mark is very attentive and has listened to my concerns. He has done great at addressing the issues with my car. I'm going to book my car service soon and I know I will be well taken care of by all the staff there. More
Great, friendly and quick ! Never had service like this before, greeted as soon as I pulled up, walked through the process of service and timeline. Service was completed before p Never had service like this before, greeted as soon as I pulled up, walked through the process of service and timeline. Service was completed before promised and upon pick up I was walked through all the work that was completed and suggestions for future service. More
Excellent service to replace dead battery. The service was quick, efficient and friendly. Would have liked explanation of why battery failed after only two and a half years. Does the automatic The service was quick, efficient and friendly. Would have liked explanation of why battery failed after only two and a half years. Does the automatic engine cut off restart at stops have any effect? More
Great service Always friendly and helpful. White glove service everytime. I love the shuttle service to and from my house. Saves having to inconvienence my family m Always friendly and helpful. White glove service everytime. I love the shuttle service to and from my house. Saves having to inconvienence my family members with pick-up and drop- offs! And my car always comes back so cleaner than when I pay to go to the car wash More
I'm a Fan Have a 2012 Xc60 and a 2018 Xc60. Both are serviced by Rusnak/Pasadena Volvo. So I have years of experience with the service. It has been uniformly Have a 2012 Xc60 and a 2018 Xc60. Both are serviced by Rusnak/Pasadena Volvo. So I have years of experience with the service. It has been uniformly excellent of the the 6 years that they have been servicing the 2012 and I expect that they will provide the same concientious service to my 2018 T8. I've found Volvos to be reliable cars, even with all of the high tech gear they carry. I haven't had any trouble with either car other than a rat chewing on the wiring of the 2012. More
Felt special I felt catered too. I was given a complimentary rental (which I should have paid for) car & was kept well informed of my cars needs & progress! I felt catered too. I was given a complimentary rental (which I should have paid for) car & was kept well informed of my cars needs & progress! More
No loaners make this a non-luxury experience The fact that no loaner is provided is a huge deal. I see Rusnak investing in loaners for other nameplates it sells but not for Volvo. Until they trea The fact that no loaner is provided is a huge deal. I see Rusnak investing in loaners for other nameplates it sells but not for Volvo. Until they treat Volvo like a luxury brand, they are always going to be seen as second rate. This is a customer service issue. You are failing to provide an important customer service. More
Best experience ever~~ It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer servic It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer service. Thank you guys~~ More
Courteous, knowledgeable, fair The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC6 The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC60 that interested us and able to see several models due to the large inventory. We received fair pricing on the purchase and also our trade in. Overall we are vary happy with our new Volvo and our experience with Rusnak. More
Juan made the process seamless This is my second time leasing from Rusnak Volvo. Juan was extremely professional and made the whole process seamless. He is knowledgable and I felt v This is my second time leasing from Rusnak Volvo. Juan was extremely professional and made the whole process seamless. He is knowledgable and I felt very comfortable the whole time. He answered all my questions and went above and beyond to find the right option for me. He was fair, not pushy and worked with my preferences. I'm a 15-year Volvo driver and Juan is a big reason why. I'm very happy with my S60. Thank you for your help! More