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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

December 02, 2018

Volvo XC40 Excellent service! We were able to bargain to a mutually beneficial price and left with the car of our dreams at the price we wanted to pay. Christine More

by HARJITSMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Rusnak Volvo Cars responded

Congrats on the new car! - Sally S., General Manager

December 01, 2018

Excellent experience !! Great dealership, easy and fast process. Christine Lee give me a 5 star service and the transaction is smooth and easy. It only take me 1 hour to ge More

by vincent729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'm so glad we were able to get you what you needed quickly. - Sally S., General Manager

November 29, 2018

Very friendly service Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mes More

by CHEFSTADLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

That's great feedback, thank you. - Sally S., General Manager

November 29, 2018

Thank you to Anthony Marino and the Service Technicians for the the outstanding service you always give to your customers. Also having the shuttle to take us More

by NewCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Thank you for letting us know! - Sally S., General Manager

November 29, 2018

Good work, fast but wish I didn't have to get new brakes Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs More

by heatherltorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'd be happy to discuss this with you further if you'd like to call me directly at (626) 714-3160. - Sally S., General Manager

November 28, 2018

Knowledgeable People at Rusnak Everyone at Pasadena Rusnak aims to please. Very friendly staff from moment I come to lease a car and I have been with Volvo for 12 years. This is our More

by S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lopez, Juan Castaneda
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'm so glad to hear about your experience. - Sally S., General Manager

November 28, 2018

Exceptional Customer Service The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problem More

by BABRUNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

November 28, 2018

Friendly and exceptional customer service. Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring More

by ANTONIOMERCADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Thanks for the feedback! - Sally S., General Manager

November 27, 2018

Great Our purchase went great in terms of customer service and the time it took to complete the transaction. There was no pressure before or after the negot More

by Rival_xc90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafik Siha, Gilbert Cheng
Dec 09, 2018 -

Rusnak Volvo Cars responded

Congrats on the new vehicle! - Sally S., General Manager

November 26, 2018

excellent personalized and friendly The communication was excellent as was the greeting. The service was done in a timely fashion and the service person was honest and very helpful More

by drjwg47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

We are happy to hear that our staff exceeded your expectations with your service. We are here for anything you need, and we appreciate the great review! - Sally S., General Manager

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