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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

November 29, 2018

Good work, fast but wish I didn't have to get new brakes Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs More

by heatherltorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'd be happy to discuss this with you further if you'd like to call me directly at (626) 714-3160. - Sally S., General Manager

November 28, 2018

Knowledgeable People at Rusnak Everyone at Pasadena Rusnak aims to please. Very friendly staff from moment I come to lease a car and I have been with Volvo for 12 years. This is our More

by S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lopez
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'm so glad to hear about your experience. - Sally S., General Manager

November 28, 2018

Exceptional Customer Service The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problem More

by BABRUNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

November 28, 2018

Friendly and exceptional customer service. Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring More

by ANTONIOMERCADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Thanks for the feedback! - Sally S., General Manager

November 27, 2018

Great Our purchase went great in terms of customer service and the time it took to complete the transaction. There was no pressure before or after the negot More

by Rival_xc90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafik Siha, Gilbert Cheng
Dec 09, 2018 -

Rusnak Volvo Cars responded

Congrats on the new vehicle! - Sally S., General Manager

November 26, 2018

excellent personalized and friendly The communication was excellent as was the greeting. The service was done in a timely fashion and the service person was honest and very helpful More

by drjwg47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

We are happy to hear that our staff exceeded your expectations with your service. We are here for anything you need, and we appreciate the great review! - Sally S., General Manager

November 26, 2018

Definately recommend Rusnak Volvo Regular maintenance appointment. Representative explained all that would be checked. Very friendly staff from moment I pulled up to service area to pi More

by MAGS928
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thank you so much for your kind words. We are excited to hear you think of us so highly, and appreciate the 5 star review! - Sally S., General Manager

November 25, 2018

90,000 Everyone at Pasadena Rusnak aims to please. Naeem is the BEST service advisor I've ever had - and I've been a customer for 15 years or more! More

by TAMAROLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have further needs or questions, please reach out! - Sally S., General Manager

November 23, 2018

Great experience with Mark I was greeted by a very warm woman as I drove in. Then I met Mark. I brought in car due to check engine light. This is 4th time in a year for 1 year o More

by moconnell1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

November 22, 2018

Easy Breezy fix Anthony and his team of Volvo technicians made our visit very easy and fast. Anthony was very friendly and wuite frankly, a joy to work with. More

by SAINETHREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out! - Sally S., General Manager

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