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Rusnak Volvo Cars

Pasadena, CA

4.9
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,319 reviews

December 21, 2018

Excellent service` I have bought several high segment cars in my life, and the experience with Mario was simply the best. He made me feel super comfortable throughout, a More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for your business! - Sally S., General Manager

December 21, 2018

Service advisor Anthony Marino can through again! Prompt and courteous service...fixed the problem in a timely manner with excellent communication! Diagnosed the problem and promptly order new part, w More

by NORTHBEACHBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Wonderful to hear, thank you! - Sally S., General Manager

December 21, 2018

Great service They went above and beyond. There was a problem, but they made sure to take care of it and took extra care of me. Anthony is great. More

by DANIELHAGEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

We strive to go above and beyond always for our customers. I'm glad we were able to resolve your issue. - Sally S., General Manager

December 21, 2018

Smooth and friendly enough. Because its what busy people like myself are looking for. After you purchase or lease a car from a deanship that part is over and then you rely on th More

by VICTORGPAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the feedback. - Sally S., General Manager

December 21, 2018

Great service, professional, and willing to negotiate We live in southbay and went to soutbay's Volvo dealership to lease a XC60 hybrid. The salesperson was not knowledgeable about the car, and the sales More

by angychin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we were able to get you what you were looking for. - Sally S., General Manager

December 18, 2018

Reliable and Honest My trips to the Service Department, and This dealer had always been a good experience , where my concerns are well taken care off and solved. More

by Elsa Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we've been able to meet your needs. - Sally S., General Manager

December 18, 2018

Great Service I really appreciated the service Anthony gave. A loaner car is crucial in my decision to purchase a certain car. I received one and was able to coomrn More

by EWOODSMALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the high rating! - Sally S., General Manager

December 18, 2018

Fast service Fast friendly service! I was used to waiting much longer for routine maintenance. Free coffee and functional WiFi were helpful. I won’t dread my next More

by NYKKA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad to hear we were able to make the service appointment efficient and enjoyable while you waited. - Sally S., General Manager

December 18, 2018

Exceptional service Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and ha More

by JULIOCG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Valet, Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

December 16, 2018

Great Mario and all people I encountered were professional and listened to my request. I bought my new car because it was made so easy and hassle free. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm so glad to hear you had a hassle-free experience! - Sally S., General Manager

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