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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

December 21, 2018

Great service, professional, and willing to negotiate We live in southbay and went to soutbay's Volvo dealership to lease a XC60 hybrid. The salesperson was not knowledgeable about the car, and the sales More

by angychin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we were able to get you what you were looking for. - Sally S., General Manager

December 18, 2018

Exceptional service Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and ha More

by JULIOCG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Valet, Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

December 18, 2018

Reliable and Honest My trips to the Service Department, and This dealer had always been a good experience , where my concerns are well taken care off and solved. More

by Elsa Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we've been able to meet your needs. - Sally S., General Manager

December 18, 2018

Great Service I really appreciated the service Anthony gave. A loaner car is crucial in my decision to purchase a certain car. I received one and was able to coomrn More

by EWOODSMALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the high rating! - Sally S., General Manager

December 18, 2018

Fast service Fast friendly service! I was used to waiting much longer for routine maintenance. Free coffee and functional WiFi were helpful. I won’t dread my next More

by NYKKA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad to hear we were able to make the service appointment efficient and enjoyable while you waited. - Sally S., General Manager

December 16, 2018

Great Mario and all people I encountered were professional and listened to my request. I bought my new car because it was made so easy and hassle free. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm so glad to hear you had a hassle-free experience! - Sally S., General Manager

December 14, 2018

Great service Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station wh More

by JUNGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey, Anthony Marino, Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we were able to meet your needs. - Sally S., General Manager

December 14, 2018

Great and prompt service Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced sin More

by MDAVILA4490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for sharing this feedback. - Sally S., General Manager

December 14, 2018

Fast and effecient The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part an More

by RETTENGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Please let me know if there's anything more we can do! - Sally S., General Manager

December 14, 2018

Great customer service I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference More

by KYLENE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for letting us know! - Sally S., General Manager

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