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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

December 28, 2018

Love my Car Extremely Happy with Patrick and all the Rusnak employees I met yesterday. My new car is a dream. Thank you. Happy New Year! Good Job! More

by GINAMARGARETDOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

Congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

December 26, 2018

Great customer care! The service was great - fast, friendly, thorough. They know how to take care of you at Rusnak. Special thanks to Anthony Marino who is always communic More

by SMYTH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care! - Sally S., General Manager

December 25, 2018

Anthony is really the best service advisor Anthony is an exceptional service advisor. Got us in for a last minute repair and we were out within an hour. Always friendly and communicates with us More

by AVALDEZ33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! - Sally S., General Manager

December 24, 2018

Efficient and Friendly The service department personnel accommodated me in helping to resolve an issue needing immediate attention. The issue was able to be resolved within More

by ETUCKER526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we were able to quickly resolve the issue. - Sally S., General Manager

December 24, 2018

Professional experience. I had the 50k service done on my XC60 and had a minor problem that needed fixing. Everything was done as advertised and the vehicle was ready when p More

by Wsible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for this feedback. - Sally S., General Manager

December 23, 2018

Wonderful experience My whole experience was wonderful. Ephrem and Rafik were so easy to work with, efficient, kind and knowledgeable. Look forward to working with them in More

by ZAIDEELEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafik was also wonderful., Ephrem Yohannes
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad your experience was wonderful! - Sally S., General Manager

December 21, 2018

Excellent service` I have bought several high segment cars in my life, and the experience with Mario was simply the best. He made me feel super comfortable throughout, a More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for your business! - Sally S., General Manager

December 21, 2018

Service advisor Anthony Marino can through again! Prompt and courteous service...fixed the problem in a timely manner with excellent communication! Diagnosed the problem and promptly order new part, w More

by NORTHBEACHBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Wonderful to hear, thank you! - Sally S., General Manager

December 21, 2018

Great service They went above and beyond. There was a problem, but they made sure to take care of it and took extra care of me. Anthony is great. More

by DANIELHAGEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

We strive to go above and beyond always for our customers. I'm glad we were able to resolve your issue. - Sally S., General Manager

December 21, 2018

Smooth and friendly enough. Because its what busy people like myself are looking for. After you purchase or lease a car from a deanship that part is over and then you rely on th More

by VICTORGPAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the feedback. - Sally S., General Manager

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