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Rusnak Volvo Cars

Pasadena, CA

4.9
1,318 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,318 reviews

January 16, 2019

Great job! Great work from Rusnak Volvo! Anthony always explains the work being done in a way that is easily understood. I enjoy seeing Susie and the lady who More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie is fantastic!, Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We are very happy to have provided you with such a positive time here at Rusnak Volvo. Have a great day! - Sally S., General Manager

January 16, 2019

New Volvo XC90 Hybrid We turned in a lease and bought a new XC90 Hybrid. We were able to turn in our lease with no hassle and eventually bought a new XC90 Hybrid. Anderson, More

by XC90 Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes, Anderson Lai
Feb 14, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Pasadena Volvo. In regard to the software malfunction we do sincerely apologize for the inconvenience. We appreciate your feedback and sincerely value your business. We hope to see you again soon! - Sally S., General Manager

January 15, 2019

Leasing XC40 Both Chris and Brandi have been so kind, helpful, and available. I would absolutely recommend them personally to any and all friends who are consideri More

by CHANTELAHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi (finance)
Feb 14, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Pasadena Volvo and we hope to see you again soon! - Sally S., General Manager

January 14, 2019

no longer up to previous volvo standards very poor experience they had the car for 6 days with one delay after another much of it due to delays in the volvo extended service agreement with in More

by TPOCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gilbert Cheng , Anthony Marino
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to me directly at ssmeed@rusnakautogrou.com at your earliest convenience to discuss how we can turn your experience into a positive one. - Sally S., General Manager

January 14, 2019

Ok and can be better I told the advisor to check on the wiper blade when I was in the service . I guess he is too busy and missed that spot. So I need to suffer the noisy More

by ALEXLAW888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

January 14, 2019

10k service Anthony was very helpful and attentive for my first service appointment. Service went very smoothly And was completed in a timely manner. I will ask f More

by THEBACICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 25, 2019 -

Rusnak Volvo Cars responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. - Sally S., General Manager

January 13, 2019

My First new car I wasn't planning on getting a new car, but do to a car accident I had to start looking. I finally decided that I wanted the Volvo xc40 T5 R-design, w More

by LAURENRITCHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Jan 25, 2019 -

Rusnak Volvo Cars responded

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! - Sally S., General Manager

January 11, 2019

Great Thank you Mark for the excellent service. My car had engine light on. I was worried. Mark took care of it. He is very experienced. More

by Eyemzhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 25, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day! - Sally S., General Manager

January 10, 2019

New car purchase We were very impressed with Chris - he knew the details of the car and was able to answer our questions. Chris was honest and friendly and did not pr More

by TNRGRAVES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Rusnak Volvo Cars responded

We're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day! - Sally S., General Manager

January 10, 2019

Great Experience My service representative Na'Eem was wonderful to work with--professional, responsive and considerate. Got the job done on time and arranged Uber rid More

by CASSONGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Rusnak Volvo Cars responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Have an amazing day! - Sally S., General Manager

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