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Rusnak Volvo Cars

Pasadena, CA

4.9
1,318 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,318 reviews

February 15, 2019

Excellent service As always, Rusnak Volvo did an outstanding job of addressing my issue. I did not have an appointment but they saw me right away and fixed the problem More

by TSMCC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! - Sally S., General Manager

February 14, 2019

First Timer Mostly Satisfied I purchased my XC60 T8 a month ago from this dealership. A couple of days later the check engine light came on, so I dropped by to have it checked. I More

by MARELIND55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez, Juan Castaneda, Mark Gilliand
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

February 13, 2019

30,000 mile maintenance check All of my concerns were addressed and taken care of. My service manager, Na’eem, is always helpful when discussing what needs to be done on the car. More

by ASHLEYBHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! - Sally S., General Manager

February 12, 2019

Fast and Courteous service Anthony gave us a run down on any services we needed, had our issue taken car of promptly and we received a call for early pick up! More

by CANDLELIGHT42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino, Verletta Massey
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. - Sally S., General Manager

February 12, 2019

EXCEPTIONAL Was very satisfied with the service visit for XC60. Mario was super friendly, very competent, and entirely professional. Would highly recommend since More

by JLMDHWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! It is great to hear everything was done to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! - Sally S., General Manager

February 12, 2019

No power, no brakes in the middle of the freeway I brought my Volvo xc60 in because it had shut off while i was driving it 3 times in two days. After keeping it for 5 days Rusnak Volvo service found More

by xx
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
February 12, 2019

Exceptional service Was very satisfied with service visit for S60. Naeem was super friendly, very competent, and entirely professional. Would highly recommend since he More

by REILLYPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak Volvo Cars responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing us! Please don't hesitate to reach out if there's anything additional we can do for you. - Sally S., General Manager

February 11, 2019

Anthony Marino is great Thanks again for the great service. It took a minute to warm up but after he w VERY HELPFUL and very accommodating. Will definitely recommend to frie More

by TEODYWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!

February 11, 2019

Expert service Service was completed to my satisfaction. Na’eem answered my concerns pertaining to the vehicle problems during our initial meeting and also during a More

by SJNJCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie. Product Specialist
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2019

Service was fantastic. Great turn around time. Na'eem communicated the additional services that were needed on my car in a timely fashion! Thank you! More

by Nicole Rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak Volvo Cars responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! - Sally S., General Manager

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