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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

April 02, 2019

A wonderful experience! It was a pleasant surprise that shopping for and driving off the lot in a brand new car could be this easy and painless! Everyone we interacted with o More

by TSCCM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Jarquin and Brandi Lopez, Ephrem Yohannes, Alpha Dixon
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

April 02, 2019

Excellence It's not as often as I'd like that one gets to experience exemplary customer service, but Rusnak Volvo has done it again, from Juan to Sally to Brandi More

by KIRK G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Smeed, Brandi Lopez
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! Thanks for the recommendation, and have an amazing day!

March 29, 2019

Excellent Sales and services They have a Excellent Inventory of cars, Clide gave us a good service, good responses and very details instruction at delivery, also Friendly Staff st More

by JOHNNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Cheng , Anthony Marino, Clide Abraamyan
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!- Sally Smeed, General Manager

March 27, 2019

Best car buying experience of my life! Verletta and Brandi of Rusnak/Pasadena Volvo were so helpful and patient every step of the way. Verletta made the whole process easy and stress free, More

by Becca B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez, Verletta Massey
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day! - Sally Smeed, General Manager

March 27, 2019

Helpful Clide was helpful. I wasn't going to lease another Volvo when I turned in my previous Volvo at the end of the lease period, but I ended up speaking w More

by ANNIEH.SOGOGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clide Abraamyan
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hi there! We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! - Sally Smeed, General Manager

March 26, 2019

Great Patrick was extremely helpful. He was straight forward and prompt. I was very happy with my experience at Rusnak Volvo in Pasadena. Thank you for a More

by IKEMANASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 26, 2019

Excellent Service My experience at Rusnak Volvo was very good. The people were very friendly and helpful during my time at the dealership where I received good service More

by LELAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 25, 2019

Great service great people I have coming to your dealer I bought the car from you always good service I will keep coming to you thanks More

by DBPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 25, 2019

above and beyond Anthaony Marino replaced a tire with a crew in it in order for us to use the car on a road trip to Palm Desert. The replacment tire was on backorder f More

by CARLTON.MAESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennete the cashier, Anthony Marino, Verletta Massey
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 25, 2019

Gear shift issue Had my 2003 XC-90 loose the manuverability of the gear shift linkage at 116K miles. Got stuck in the manual transmatic mode. Left car after hours. More

by DMOORE39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hi there! Thank you for this review. We apologize for any inconvenience prohibiting the best service possible! We appreciate the feedback to better our services in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!- Sally Smeed, General Manager

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