Rusnak Volvo Cars

Very professional and friendly I was looking for a specific car and even though it wasn't available on your lot, Patrick made extra efforts to get one to me. He also offered to answ I was looking for a specific car and even though it wasn't available on your lot, Patrick made extra efforts to get one to me. He also offered to answer any questions that might come up in regards to my new cars features. once again, I'm very appreciative of his professionalism, helpfulness and friendliness. More

Reliable service and nice staff Patient and attentive staff who are super nice and will work with your needs. Shuttle service for repairs could use work in communication and a desig Patient and attentive staff who are super nice and will work with your needs. Shuttle service for repairs could use work in communication and a designated area for pick up. Thank you! More

Excellent Customer Service Na’em Adams is an amazing service advisor. He takes time to listen to your concerns. All of Pasadena Volvo team does a fabulous job. Na’em Adams is an amazing service advisor. He takes time to listen to your concerns. All of Pasadena Volvo team does a fabulous job. More

Great service Mark was so helpful as always, great dealership Jimmy assisted me in purchasing vehicle and Barbie (finance) was a delight to work with Great group Mark was so helpful as always, great dealership Jimmy assisted me in purchasing vehicle and Barbie (finance) was a delight to work with Great group of employees More

As always...absolutely top notch service by all involved! I regularly have my xc60 serviced at Rusnak....every 10000 miles. I purchased the car here and, without fail, i receive exceptional service every tim I regularly have my xc60 serviced at Rusnak....every 10000 miles. I purchased the car here and, without fail, i receive exceptional service every time. I moved to San Diego 3 years ago, but, i continue to schedule my appts in Pasadena :) I always bring work with me as the waiting area is a perfect "office", complete with coffee, water, etc. Thank you! I'm a Volvo convert! More

Outstanding customer service This is my second visit for service. The team is amazing. I was checked in at the scheduled time of my appointment, given a time estimate, kept info This is my second visit for service. The team is amazing. I was checked in at the scheduled time of my appointment, given a time estimate, kept informed of the progress/status. My vehicle was washed and ready at the estimated time. Everyone at the dealership is warm, welcoming and positive! More

Missing All 4 Wheels My wheels and tires were stolen overnight in front of my house. Naeem was very helpful and gave advise on how to transport my vehicle without tires. H My wheels and tires were stolen overnight in front of my house. Naeem was very helpful and gave advise on how to transport my vehicle without tires. He spoke to his manager about storing my vehicle until the insurance company arrived which was 6 days later. My car was fixed in just about 3 days since the insurance arrived. Naeem made sure everything in my car was in working order. More

Great Experience The overall purchase experience was great. Verletta did such a wonderful job of helping us find the perfect car. Not only did we get the exact car tha The overall purchase experience was great. Verletta did such a wonderful job of helping us find the perfect car. Not only did we get the exact car that we wanted, but we also got the deal we were looking for without having to haggle. More

Excellent service rep mark gilliand! Mark is an exceptional rep. He was on top of my cars service and kept me abreast of all the issues. Very happy with him. The only negative I will give Mark is an exceptional rep. He was on top of my cars service and kept me abreast of all the issues. Very happy with him. The only negative I will give is that perhaps the service men should be a little more trained as far as respectfulness towards women. I felt a tad uncomfortable with the level of 'staring' I received from some of them. They might to be more professional. More

The service was very efficient. Na’eem Is very professional at what he does. He provides a clear understanding of vehicle services. The spring break service vouchers are a great idea Na’eem Is very professional at what he does. He provides a clear understanding of vehicle services. The spring break service vouchers are a great idea. A great incentive to bring the car in for service. More