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Rusnak Volvo Cars

Pasadena, CA

4.9
1,329 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,329 reviews

May 07, 2019

Front head light-low beam My head light was handled immediately. I was told that the bulb replacement would take approximately 30 minutes. It took actually 25 minutes. I was ve More

by CAL_MAC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it.

May 07, 2019

Service department Nayeem and Michael were very attentive to any needs and questions I had regarding my Volvo. They went over and above to make sure I was informed on More

by Baler77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you, and have a fantastic day!

May 04, 2019

Excellent Service from the Entire Team From Patrick to Brandi to the entire team at Volvo Rusnak, the service was incredible. I didn’t just lease a car, I invested in a company that truly w More

by 2ABRUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
May 06, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 01, 2019

straight forward and good. I had a an enjoyable experience at Rusnak Pasadena. I could tell Juan wanted to make the deal happen, and I am happy it did. Thank you. More

by MOLLYRJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
May 01, 2019 -

Rusnak Volvo Cars responded

Thank you, Molly! We appreciate your business.

May 01, 2019

Very professional, very fast service! He is professional, gave me immediate help. I have to say I have the best experience ever and I will go back to him only. More

by KARRIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 03, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2019

Very professional and friendly I was looking for a specific car and even though it wasn't available on your lot, Patrick made extra efforts to get one to me. He also offered to answ More

by FirstVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Rusnak Volvo Cars responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

April 29, 2019

Gave them two chances and they failed twice There are not many Volvo dealers in my area so you go where the car you want is located. My first experience with Rusnak, I had negotiated a deal on More

by Love volvos
Customer Service
Recommend Dealer
No
Employees Worked With
Ephrem Yohannes
May 01, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for taking the time to share your feedback with us. We are disappointed to hear you are unhappy with your experience with our team. Kindly reach out to me directly at (626) 714-3160 so we can discuss the details of your experience. - Sally S., General Manager

April 26, 2019

Reliable service and nice staff Patient and attentive staff who are super nice and will work with your needs. Shuttle service for repairs could use work in communication and a desig More

by xc40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gilliand
Apr 29, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

April 26, 2019

Excellent Customer Service Na’em Adams is an amazing service advisor. He takes time to listen to your concerns. All of Pasadena Volvo team does a fabulous job. More

by JSHIRVANIAN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service
Apr 29, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2019

As always...absolutely top notch service by all involved! I regularly have my xc60 serviced at Rusnak....every 10000 miles. I purchased the car here and, without fail, i receive exceptional service every tim More

by BARBARAASMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wonderful woman who is always there to greet, manager in parts department (i had a question), accounting. All perfect in their customer service., Mark Gilliand
Apr 24, 2019 -

Rusnak Volvo Cars responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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