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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

May 14, 2019

Great team of Service Professionals from the initial contact with Sue, assessment with Na'eem, followup with Na'eem. I brought my car in for a scheduled 60K maintenance and needed my f More

by DFOSTER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue
May 15, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

May 08, 2019

The care and attention to my questions were outstanding I basically purchased a 2nd Volvo because of the service experience with Na'eem Adams. His addition to the Service Department has raised the level of More

by pamelaputch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2019 -

Rusnak Volvo Cars responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 08, 2019

great service easy drop off and everything clearly explained. of course it’d be great if they had loaner volvos on hand instead of the enterprise thing but that’s More

by LOREN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

May 08, 2019

Great and accommodating Was happy to receive a rental car to use while they worked on my car. They had it finished in a reasonable amount of time . They More

by LECLAIR_HEATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2019

Work on my volvo I happen to have a complaint in reference to the condition the car was once I got home and saw that the bumper had two aprox 1/2 inch circles of paint More

by MCKELVEY.BECKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Please give us a call and let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2019

Service department Nayeem and Michael were very attentive to any needs and questions I had regarding my Volvo. They went over and above to make sure I was informed on More

by Baler77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you, and have a fantastic day!

May 07, 2019

Easy and professional Service was quick and Anthony made sure that my warranty was acknowledged. Always a good experience when I have to bring my car in. Would highly recom More

by CARLAB1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue, Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2019

Front head light-low beam My head light was handled immediately. I was told that the bulb replacement would take approximately 30 minutes. It took actually 25 minutes. I was ve More

by CAL_MAC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it.

May 04, 2019

Excellent Service from the Entire Team From Patrick to Brandi to the entire team at Volvo Rusnak, the service was incredible. I didn’t just lease a car, I invested in a company that truly w More

by 2ABRUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
May 06, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 01, 2019

Very professional, very fast service! He is professional, gave me immediate help. I have to say I have the best experience ever and I will go back to him only. More

by KARRIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 03, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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