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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

5.0
172 Reviews

172 Reviews of Rusnak/Pasadena Porsche - Service Center

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June 21, 2018

Service Adviser Curtis Rost was very professional Based on my last service visit for my Porsche Cayenne GTS, Service Department Advisor Curtis Rost very helpful and very professional... I would like More

by clewis-porsche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Satchwill, Curtis Rost
Jul 09, 2018 -

Rusnak/Pasadena Porsche responded

We will be sure to pass along your compliments to Curtis! Thank you! - Mark U., General Manager

June 18, 2018

One year oil change Brought vehicle into dealership with an appointment on Thursday for one year oil change. Picked up vehicle on Tuesday after returning the "loaner," w More

by Bob
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
David Illya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Ton-That, Cleo Duenas
Jul 09, 2018 -

Rusnak/Pasadena Porsche responded

Thank you so much for sharing your wonderful experience with us! - Mark U., General Manager

June 17, 2018

Extended Warranty Second time purchasing an extended warranty! If it wasn’t for Alex in finance who takes care of me every time I probably wouldn’t deal with Rusnak! He More

by trsefx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padilla
Jun 22, 2018 -

Rusnak/Pasadena Porsche responded

We are so happy that you had a great time working with Alex and that he was able to help you find exactly what you were looking for! We value your kind feedback and always enjoy providing you with an exceptional experience! Please let us know how else we can assist you in the future! - Mark U., General Manager

Jun 22, 2018 -

Rusnak/Pasadena Porsche responded

We are so happy that you had a great time working with Alex and that he was able to help you find exactly what you were looking for! We value your kind feedback and always enjoy providing you with an exceptional experience! Please let us know how else we can assist you in the future! - Mark U., General Manager

June 11, 2018

Great Staff I had a flat tire and coordinated with Rusnak to have my 2018 Cayman brought to Rusnak. They were great to work with and called me when the car was r More

by sissa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Thaller, Cleo Duenas
Jun 22, 2018 -

Rusnak/Pasadena Porsche responded

We are glad to hear that your experience with us was a great one. Thank you for choosing Rusnak Pasadena Porsche! - Mark U., General Manager

June 10, 2018

Wonderful friendly The service from all the staff was excellent. They were very helpful from the service person Cleo to the fellow that got my car back to me after servi More

by Twobird911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Jun 15, 2018 -

Rusnak/Pasadena Porsche responded

We're so happy to hear that you had a great visit with our Service Department! Thanks for your kind review!- Mark U., General Manager

June 10, 2018

Amazing service department Took my car in for an emissions related issue. The Service advisor had her lead Tech take on the job. He properly diagnosed the issue and repaired it. More

by BKGT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Jun 15, 2018 -

Rusnak/Pasadena Porsche responded

Thanks for this kind feedback! We are so happy that you had a positive service experience with our team and we got you up and running again. Please let us know how else we can assist if you run into any more issues. - Mark U., General Manager

June 06, 2018

“Excellent Service Department” Curtis Rost spent time with me on the phone and over 2 visits to the service department. He was so professional in his dealings and was very attentiv More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rost
May 13, 2018

excellent communication and personal service I was looking for a dealership to service my boxster that I purchased from a private party. From my first contact with Curtis I felt as I was being t More

by B981s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rost
May 18, 2018 -

Rusnak/Pasadena Porsche responded

We're so happy to hear that you had a great visit with our Service Department! Thanks for your kind review! - Mark U., General Manager

May 09, 2018

Fantastic service!!!! As always my service rep. Gave me a high quality of customer service and technical service. He help me with the loaner car and kept me informed on t More

by Rich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rost
May 18, 2018 -

Rusnak/Pasadena Porsche responded

We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! We hope you'll come back soon so we can work together again- Mark U., General Manager

May 02, 2018

Great Service Cleo got the job done. Very professional and experienced. I loved working with her. She kept me informed all the way until she delivered my vehicle. T More

by Michael@vjsautoservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
May 11, 2018 -

Rusnak/Pasadena Porsche responded

We are so glad you had a positive experience with us! Thanks so much for the kind words. We hope to work with you again in the future! - Mark U., General Manager

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