Rusnak/Pasadena Porsche - Service Center
Pasadena, CA
172 Reviews of Rusnak/Pasadena Porsche - Service Center
Thourough check up of the stereo system Cleo was very prompt & precise. She was very easy to communicate with. Kept me updated on the status of the vehicle. Loved her service & professionali Cleo was very prompt & precise. She was very easy to communicate with. Kept me updated on the status of the vehicle. Loved her service & professionalism she handles the issue with the car. More
Service The team was quick with service on my vehicle, made sure I had a loaner, and was respectful of my time. They even cleaned my car which wasn’t expected The team was quick with service on my vehicle, made sure I had a loaner, and was respectful of my time. They even cleaned my car which wasn’t expected. The team was positive and enthusiastic. Made the overall experience enjoyable and easy! More
Curtis was great, kept me informed every step of the way I have previously talked to Robert In service, he was very knowledgeable and helpful too. Love your place, been your customer for probably 15 years a I have previously talked to Robert In service, he was very knowledgeable and helpful too. Love your place, been your customer for probably 15 years and used to work with Scott and he was fabulous too More
Excellent professionalism From the moment I entered to the moment I left I felt like I was being treated as a number one client. Very satisfied with the level of one on one From the moment I entered to the moment I left I felt like I was being treated as a number one client. Very satisfied with the level of one on one professionalism. More
Service experience I brought in my new vehicle for some concerns and Cleo was my service advisor. From the minute I met her until the day after I picked up the vehicle s I brought in my new vehicle for some concerns and Cleo was my service advisor. From the minute I met her until the day after I picked up the vehicle she was constantly updating me and providing me with exceptional service. She acknowledged all my concerns and never once made me feel like a burden. She also took the time to make sure to show me how to use some features and performed a demonstration before I left with my car to ensure all my questions and concerns where answered and addressed. This is the kind of service I expect from my dealer and I think Clie went above and beyond and made me feel good about my decision to lease a Porsche. Thank you Cloe for all your help. More
Service Experience. - July 2018 Our Porsches have been serviced at Rusnak for almost 20 years. We’ve worked with several Service Advisors and Cleo Duenas is clearly one of the best. Our Porsches have been serviced at Rusnak for almost 20 years. We’ve worked with several Service Advisors and Cleo Duenas is clearly one of the best. Not only is she knowledgeable about the brand and the cars, but she’s truly a people person and will go out of her way to help and keep you informed, so that you can make the right decisions. More
Great Staff Robert made the service simple and easy for me. All the staff went out of their way to make the experience enjoyable. The problem was fixed and made t Robert made the service simple and easy for me. All the staff went out of their way to make the experience enjoyable. The problem was fixed and made the drive home much more fun, no rattle. More
Panamera GTS Service Curtis Rost was always super professional and kept me infomed everyday until service was perfectly completed. I have purchased two Porsches from Steph Curtis Rost was always super professional and kept me infomed everyday until service was perfectly completed. I have purchased two Porsches from Stephen Rumph at this dealership and this type of service is typical at Rusnak / Pasadena. Definitely will be back! More
This is the best place for your Porche’s Services Small Office but super fast handling customers. I got the ride home and back to pick up the car. Car got washed, inside and out. I am happy ): Small Office but super fast handling customers. I got the ride home and back to pick up the car. Car got washed, inside and out. I am happy ): More
Excellent overall Start to finish was excellent. Booking the service was a little hard as not many rentals available but otherwise excellent, Curtis, was very polite an Start to finish was excellent. Booking the service was a little hard as not many rentals available but otherwise excellent, Curtis, was very polite and got it all done. More