
Rusnak/Pasadena Porsche
Pasadena, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Excellent service from Stephen Rumph and Alex Padilla I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all management team treat me with respect. I will definitely recommend to my friends and family. Keep going Rusnak Pasadena More
Great Service Brought the car in for an Oil change and issue with the Oil level sensor. Adam Berger was very friendly and knowledgeable. He explained the issues wit Brought the car in for an Oil change and issue with the Oil level sensor. Adam Berger was very friendly and knowledgeable. He explained the issues with the oil level sensor and guided me through different options. More
Fraud. Lease a Defective loaner car to customer. Leased a loaner cayenne from them a week ago. We got the car in the evening. Sales told us the car came with goodyear tire in excellent condition. Leased a loaner cayenne from them a week ago. We got the car in the evening. Sales told us the car came with goodyear tire in excellent condition. Very strange, The cashier let me purchase tire warranty. He asked 3 times and clearly told me it covers bulge on side wall. He look like want to say something when i denied the offer. I droved only 20 miles, no accident, no hit anything. When i washed the car. I noticed there is a bulge with scratch on the inner side of wheel. Almost impossible hit that area. A repairman told me it's old scratch. I sent car to Rusnak/Pasadena Porsche. They refused to do anything. I should be responsible for the tire replacement since i didnot check everything when i picked up the car. Neither sales nor her manager reminded or gave me chance to check the car. More
Great Service Went in to address a warranty issue and all was performed to my satisfaction. Nice, competent people who are interested in your satisfaction. Thank yo Went in to address a warranty issue and all was performed to my satisfaction. Nice, competent people who are interested in your satisfaction. Thank you for a job well done. More
knowledgeable staff makes the company grow as Rusnak I had a great experience. Friendly atmosphere and very knowledgeable staff particularly "Ricky". They delivered as promised. I will recommend the deal I had a great experience. Friendly atmosphere and very knowledgeable staff particularly "Ricky". They delivered as promised. I will recommend the dealership as well as Ricky More
Excellent cuztomer service. My service advisor was very tentative towards my needs. Very knowledgeable and went beyond her duties to check additional Services my cayenne need My service advisor was very tentative towards my needs. Very knowledgeable and went beyond her duties to check additional Services my cayenne needed. My service advisor cleo was kind generous and Extremly valuable in her field of work. Many many Thanks John More
Treated very well, and enjoyed cleanliness of Dealership. Adam was very helpful in setting us up with the correct service required for my car. We needed a loaner car as we had to travel about 35 miles to get Adam was very helpful in setting us up with the correct service required for my car. We needed a loaner car as we had to travel about 35 miles to get to Rusnak, and were supplied with a very nice Macan. The car was ready when it was promised. The only issue I have was the next morning, after I had driven my car home, about 35 miles, was when I got in my car and went to check the oil level and pressure, the indicator read that the oil level was about half way down the indicator. I put in about a half quart of oil and waited about 2 hours to check the level again. It was still way down. I put in about another half of a quart. Latter that afternoon I checked again, and it was still down, not a lot, but still down. I had to put in about another 1/3 of a quart before it read full. This does instill a lot of confidence in that my car was checked as carefully as I would have thought. More
Excellent Service & Turnaround Time I had 2 nails in my panamera, Rusnak ordered and replaced tires within 24 hours and I had my car back. Great team, thanks all! I had 2 nails in my panamera, Rusnak ordered and replaced tires within 24 hours and I had my car back. Great team, thanks all! More
Excellent salesman personality and professionalism. As I walked into the dealership & see the Porsche Macans, a salesman name Mr. Ricky Williams approached me and asked me if someone was helping me, I s As I walked into the dealership & see the Porsche Macans, a salesman name Mr. Ricky Williams approached me and asked me if someone was helping me, I said no, I'm a new customer. He then went above and beyond the call of duty to take care of me. Thanks. More
superb dealer makes the deal I was dealing with three other dealerships who wold give me full retail prices, tell me to negotiate with myself, or just not respond at all for more I was dealing with three other dealerships who wold give me full retail prices, tell me to negotiate with myself, or just not respond at all for more than a week when a friend recommended Rusnak, In just a matter of days Stephen and I closed the deal, and I drove home with my wonderful new Porsche! Best car purchase ever, no drama and no hassles. Go to Rusnak Pasadena for your next car. More