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Rusnak/Pasadena Porsche

Pasadena, CA

4.9
564 Reviews
There are good reasons why Rusnak Porsche sells the most Certified Pre-owned Porsche vehicles in North America, but the primary reason for our extraordinary success selling new and pre-owned Porsche vehicles is our willingness to do what it takes to put you in the car you deserve. We offer a complete inventory of finely crafted, high performance luxury cars like the Porsche 911 Turbo Cabriolet and Carrera, iconic and powerful Cayman, the all-new Boxster 2-seat roadster, the luxurious and powerful Cayenne and the recently debuted 4-door Panamera. Our Porsche sales and financing experts will help you choose the right car for you and get you behind the wheel by working with numerous lending sources to find the best financial package.
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325 West Colorado Boulevard

Pasadena, CA

91105

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Showing 564 reviews

February 16, 2017

2013 POSRCHE 911 SERVICE REVIEW Scotte was a helpful and courteous. He greeted me upon arrival. Patiently listened my concerns, and thoroughly explained what needed to be done and an More

by tony wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 24, 2017 -

Rusnak/Pasadena Porsche responded

Tony, Thank you for the wonderful compliments to our team member Scott. I am happy to hear he was patient, and thorough throughout your visit. - Mark U., General Manager

February 15, 2017

Great Service and Communication Scott really helped me address an issue I had with my vehicle and was phenomenal throughout the process. Scott allowed me to keep the loaner over the More

by jmto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 24, 2017 -

Rusnak/Pasadena Porsche responded

Thank you for the excellent review, and for your compliments to Scott! I am happy to hear that he made this a convenient and seamless Service experience for you. We look forward to working with you again, and thank you for the great review. - Mark U., General Manager

January 28, 2017

Excellent Service Scott is always terrific and the dealership is amazing. I have purchased 3 cars from this dealership and they are always great. Best service departm More

by joseph wanamaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Feb 06, 2017 -

Rusnak/Pasadena Porsche responded

Joseph, we truly appreciate your terrific feedback, and your continued patronage. We appreciate your business, and the excellent review. Thank you for continually choosing RUsnak/Pasadena Porsche! - Mark U., General Manager

January 19, 2017

Best Car Buying Experience Ever My experience with the dealership was awesome. I dealt mostly with Ricky Williams and he was as gracious as he was knowledgeable as was Eric Satchwell More

by PanameraRob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Satchwill, Ricky Williams
Apr 03, 2017 -

Rusnak/Pasadena Porsche responded

I am sorry to that your experience was so frustrating. We are currently following up with BMW, and have requested some further options from them for testing purposes. Thank you for the notes re: the loaner issue; we do normally run about 5 days out for loaner appointments, but are working diligently to minimize that time. Shawn Wells, swells@rusnakautogroup.com, Service and Parts Director.

January 09, 2017

grat experience perry Dong was the consummate pro. The car was a special order and came ahead of time. I will be purchasing my next porsche from rusnak. More

by gusto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Dong
Jan 19, 2017 -

Rusnak/Pasadena Porsche responded

Thank you for your compliments to Perry, and thank you for choosing Rusnak/Pasasena Porsche! We hope you love your new vehicle, and we look forward to working with you in the future.- Mark U., General Manager

November 11, 2016

They were just excellent in helping us spot our dream car! We had been to many Porsche showrooms before we went to Rusnak. But everyone we interacted here were very wonderful than anyone else, especially Ron. More

by Sumesh Menon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khatchik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Dong, Ron Coxsom, Alex Padilla
Nov 21, 2016 -

Rusnak/Pasadena Porsche responded

Sumesh, Thank you for the wonderful review! I am happy to hear that Ron, Alex, Allen and Perry made this a truly outstanding experience for you. Thank you for choosing to work with us!- Mark U., General Manager

October 10, 2016

Amador went above and beyond! It was wonderful working with Amador! He was very patient with me throughout the entire process!! Greatest Porsche ever! Amador was such a big help! More

by Oliviaaarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amador Montero
Oct 20, 2016 -

Rusnak/Pasadena Porsche responded

Olivia, thank you for the terrific review! I am pleased to hear that Amador was wonderful to work with. Thank you for choosing Rusnak/Pasadena Porsche. - Mark U., General Manager

October 06, 2016

My recent service with Robert was a great experience. Robert provided a great customer service, swift and courteous. He carried a good communication with me and assured me getting a loaner car and a appor More

by tony wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert at the service
September 29, 2016

Service Ambassador/Writer and Mechanic were great The problem I had with my 993 was promptly diagnosed and resolved to my complete satisfaction The work performed was completed within the time More

by EARLE LAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not recall name of mechanic , Scott Rosenblum
Oct 10, 2016 -

Rusnak/Pasadena Porsche responded

Earle, Thank you for the terrific review. I am happy that our Service team was able to quickly idnetify and fix the issue with your vehicle. Thank you for choosing Rusnak/Pasadena Porsche. - Mark U., General Manager

September 24, 2016

Temperature gage Scott was the best! Everyone was friendly and helpful. I have to mention...the friendliness has improved since my last visit...that being said Scott h More

by Forever21
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenblum
Oct 04, 2016 -

Rusnak/Pasadena Porsche responded

Thank you for recognizing Scott, and thank you for the wonderful review! I am glad that you have seen an overall improvement in our team since the last visit. Thank you! - Mark U., General Manager

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