Rusnak/Pasadena Porsche
Pasadena, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Recalls and minor issue It was easy to schedule an appointment and I was provided a loaner during 3 days that my vehicle was at the dealership. The only complaint I have is t It was easy to schedule an appointment and I was provided a loaner during 3 days that my vehicle was at the dealership. The only complaint I have is the person who washed the exterior of my vehicle didn’t clean the windows and I had water spots all over my windows More
Seamless experience Very pleased with a service. Looking for a CPO Macan, they had a white one like we were looking for. Everything was done via email, phone and fax and Very pleased with a service. Looking for a CPO Macan, they had a white one like we were looking for. Everything was done via email, phone and fax and the car was delivered to us sight unseen. Eric Satchwell went above and beyond what you would expect from a car salesman. I recommend him and I recommend this dealership. More
Rusnak/Pasadena Porsche, There is no other. This is the second car that I have purchased from Rusnak/Pasadena and the service has been excellent on both occasions with Ricky Williams. Ricky was This is the second car that I have purchased from Rusnak/Pasadena and the service has been excellent on both occasions with Ricky Williams. Ricky was great, he is very thourough and knowledgeable as well as just a pleasant person in explaining everything. I would recommend him to anyone looking to purchase a car. His manager Allen Khatchik was very nice as well as accommodating to all of our needs and request. We will definitely be back to see Ricky for our next Porsche. More
Seamless purchase Dealing with Steven was great! Attention to detail, responsive to any needs that I may have. Just an all around great guy to deal with! Dealing with Steven was great! Attention to detail, responsive to any needs that I may have. Just an all around great guy to deal with! More
Excellent service from Stephen Rumph and Alex Padilla I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all management team treat me with respect. I will definitely recommend to my friends and family. Keep going Rusnak Pasadena More
Great Service Brought the car in for an Oil change and issue with the Oil level sensor. Adam Berger was very friendly and knowledgeable. He explained the issues wit Brought the car in for an Oil change and issue with the Oil level sensor. Adam Berger was very friendly and knowledgeable. He explained the issues with the oil level sensor and guided me through different options. More
Fraud. Lease a Defective loaner car to customer. Leased a loaner cayenne from them a week ago. We got the car in the evening. Sales told us the car came with goodyear tire in excellent condition. Leased a loaner cayenne from them a week ago. We got the car in the evening. Sales told us the car came with goodyear tire in excellent condition. Very strange, The cashier let me purchase tire warranty. He asked 3 times and clearly told me it covers bulge on side wall. He look like want to say something when i denied the offer. I droved only 20 miles, no accident, no hit anything. When i washed the car. I noticed there is a bulge with scratch on the inner side of wheel. Almost impossible hit that area. A repairman told me it's old scratch. I sent car to Rusnak/Pasadena Porsche. They refused to do anything. I should be responsible for the tire replacement since i didnot check everything when i picked up the car. Neither sales nor her manager reminded or gave me chance to check the car. More
Great Service Went in to address a warranty issue and all was performed to my satisfaction. Nice, competent people who are interested in your satisfaction. Thank yo Went in to address a warranty issue and all was performed to my satisfaction. Nice, competent people who are interested in your satisfaction. Thank you for a job well done. More
knowledgeable staff makes the company grow as Rusnak I had a great experience. Friendly atmosphere and very knowledgeable staff particularly "Ricky". They delivered as promised. I will recommend the deal I had a great experience. Friendly atmosphere and very knowledgeable staff particularly "Ricky". They delivered as promised. I will recommend the dealership as well as Ricky More
Excellent cuztomer service. My service advisor was very tentative towards my needs. Very knowledgeable and went beyond her duties to check additional Services my cayenne need My service advisor was very tentative towards my needs. Very knowledgeable and went beyond her duties to check additional Services my cayenne needed. My service advisor cleo was kind generous and Extremly valuable in her field of work. Many many Thanks John More