Rusnak/Pasadena Porsche

Average Took until 2:00PM to complete annual inspection to determine any additional work needed after dropping off at 8:00AM. Have the feeling my service was Took until 2:00PM to complete annual inspection to determine any additional work needed after dropping off at 8:00AM. Have the feeling my service was delayed because I dropped off vehicle while others that may have come in later and were turned around faster because they were waiting. More

Thourough check up of the stereo system Cleo was very prompt & precise. She was very easy to communicate with. Kept me updated on the status of the vehicle. Loved her service & professionali Cleo was very prompt & precise. She was very easy to communicate with. Kept me updated on the status of the vehicle. Loved her service & professionalism she handles the issue with the car. More

Great service and easy transaction From the start Jason was cooperative, knowledgeable and flexible. He made the transaction a breeze and very unlike any other dealership experience we’ From the start Jason was cooperative, knowledgeable and flexible. He made the transaction a breeze and very unlike any other dealership experience we’ve had. We decided to build our car and to our great surprise and delight it was ready a month early. To make things even better, Alex and Ronnie were terrifically helpful and an excellent finance team. More

Sales Experience I enjoyed working with Eric; he was very professional and highly responsive. While one of the Porsche keys turned out to be defective, he took care o I enjoyed working with Eric; he was very professional and highly responsive. While one of the Porsche keys turned out to be defective, he took care of us quickly. More

Service The team was quick with service on my vehicle, made sure I had a loaner, and was respectful of my time. They even cleaned my car which wasn’t expected The team was quick with service on my vehicle, made sure I had a loaner, and was respectful of my time. They even cleaned my car which wasn’t expected. The team was positive and enthusiastic. Made the overall experience enjoyable and easy! More

Curtis was great, kept me informed every step of the way I have previously talked to Robert In service, he was very knowledgeable and helpful too. Love your place, been your customer for probably 15 years a I have previously talked to Robert In service, he was very knowledgeable and helpful too. Love your place, been your customer for probably 15 years and used to work with Scott and he was fabulous too More

Excellent professionalism From the moment I entered to the moment I left I felt like I was being treated as a number one client. Very satisfied with the level of one on one From the moment I entered to the moment I left I felt like I was being treated as a number one client. Very satisfied with the level of one on one professionalism. More

Service experience I brought in my new vehicle for some concerns and Cleo was my service advisor. From the minute I met her until the day after I picked up the vehicle s I brought in my new vehicle for some concerns and Cleo was my service advisor. From the minute I met her until the day after I picked up the vehicle she was constantly updating me and providing me with exceptional service. She acknowledged all my concerns and never once made me feel like a burden. She also took the time to make sure to show me how to use some features and performed a demonstration before I left with my car to ensure all my questions and concerns where answered and addressed. This is the kind of service I expect from my dealer and I think Clie went above and beyond and made me feel good about my decision to lease a Porsche. Thank you Cloe for all your help. More

Great Staff Robert made the service simple and easy for me. All the staff went out of their way to make the experience enjoyable. The problem was fixed and made t Robert made the service simple and easy for me. All the staff went out of their way to make the experience enjoyable. The problem was fixed and made the drive home much more fun, no rattle. More