Rusnak/Pasadena Porsche

Very prompt and friendly service! I received a very friendly, prompt and good quality service at every stage of the service my car required. From appointment making to dropping my car I received a very friendly, prompt and good quality service at every stage of the service my car required. From appointment making to dropping my car to sending an uber to take me from home to dealer, everything beyond exceptional. More

Great Service and Amazing customer service I’d like to start by saying the dealership was overall amazing in every way. Work performed- Great Waiting area- Amazing Service writer- A+++++ I’d like to start by saying the dealership was overall amazing in every way. Work performed- Great Waiting area- Amazing Service writer- A+++++ Rambo was absolutely great! He kept me informed through the whole process and was super helpful and professional. RUSNAK should definitely have more service writers like him. Definitely would recommend friends and family. Thanks Rambo! More

Painless service experience. Had routine service done. Gave me a loner Porsche and Robert Guajardo kept me informed of the progress. Found some issues and fixed it as well. Every Had routine service done. Gave me a loner Porsche and Robert Guajardo kept me informed of the progress. Found some issues and fixed it as well. Everything went well. Great service team More

Effortlessly Seamless Process! I purchased my new car remotly from the San Francisco Bay Area, never physically visiting the dealership. My Brand Ambassador Match Wong personally ma I purchased my new car remotly from the San Francisco Bay Area, never physically visiting the dealership. My Brand Ambassador Match Wong personally managed the process from my initial enquiry to the delivery of the vehicle. His personal attention made the experience easier than any other experience I have had when purchasing a car locally. The Rusnac team exceeded all of my expectations! More

Fastest service I have ever had! I came here to give my baby first service. I expect waiting all day but Rambo finish my service in 2 hours! And let me get out before the traffic time I came here to give my baby first service. I expect waiting all day but Rambo finish my service in 2 hours! And let me get out before the traffic time start! It was the best service experience I have ever had! Rambo is very friendly and responsible. I will definitely come back to do future services! More

excellent customer care David was such a help with my purchase of the Macan. He took me around for a spin, explained the whole car to me, had a few laughs, and worked the bes David was such a help with my purchase of the Macan. He took me around for a spin, explained the whole car to me, had a few laughs, and worked the best deal he could and I was satisfied. More

Always met with a smile! Working with both Henrik & Jason was a very pleasurable experience. From choosing the car, the options and the European Delivery was effortless. Grea Working with both Henrik & Jason was a very pleasurable experience. From choosing the car, the options and the European Delivery was effortless. Great group of people at Rusnak and I love my new GTS... More

A+++ SERVICE FROM JASON YAMASAKI Jason Yamasaki did a WONDERFUL job taking care of me and making me feel like a valued customer for the first time at this dealership. Previous experi Jason Yamasaki did a WONDERFUL job taking care of me and making me feel like a valued customer for the first time at this dealership. Previous experiences have not been as smoothe but it seems like things might be different now (at least in service) with Jason at the helm. There are a lot of customers at this location and you can tell this could easily be an overwhelming job, but Jason handles customers with ease and communicated well and ACCURATELY with me. It’s the first time at this dealership from pre-sale til now where I’ve actually been told something and it was completed exactly as discussed at the exact time AND I left feeling well taken care of, valued, and the work exceeded my expectation. As far as the workmanship goes, they repaired a rim — it looked PHENOMENAL. True craftsmanship, level of quality, and detail I would expect from Porsche. I forgot to mention the detail guys made my car look like NEW. Great experience with Jason Yamasaki and his team all around. Thank you for FINALLY giving me a positive Porsche experience, Jason! More

Friendly Chamkil Chung is very prfessional.and wonderful job taking cars of me making me feel like a valued customer for the first at this dealership I would l Chamkil Chung is very prfessional.and wonderful job taking cars of me making me feel like a valued customer for the first at this dealership I would like comeback again. More

happy My service representative name is Cleo, she was extremely helpful. I arrived at the dealership with No Appointment I Had just Gotten a Nail my left re My service representative name is Cleo, she was extremely helpful. I arrived at the dealership with No Appointment I Had just Gotten a Nail my left rear tire and had no ideal that if they could take care of it that day Cleo my service representative got right on it she's extremely helpful make sure that everything was taken care of she made a point that asked me if I she could take care of anything else, most of all I truly appreciate how courteous she was to me and Making sure everything was taken care of no disrespect to any other service representative but Cleo is the one for me. More