Rusnak/Pasadena Porsche | Page 27

Very smooth and easy process. GSM Fred Pourfarzib and sales professional Steven Pachorek made the delivery a great experience. GSM Fred Pourfarzib and sales professional Steven Pachorek made the delivery a great experience. More

Purchased a 2023 Macan GTS at the beginning of December 2022 from Rusnak/Pasadena Porsche. Excellent service provided by Jason, made the delivery experience truly special. Added mention goes out to Fred 2022 from Rusnak/Pasadena Porsche. Excellent service provided by Jason, made the delivery experience truly special. Added mention goes out to Fred the GSM and Sarsi the Finance Manager for making things easy and low pressure. They are great ambassadors of the brand, wouldn’t hesitate to buy many more Porsches to come from Rusnak, in fact it’s number 8 and counting! More

I custom built a Cayenne GTS from this dealership few months ago. It finally arrived. I would like to take a moment to say thank you to the sale representative Jason Ka who helped me with the ordering pr months ago. It finally arrived. I would like to take a moment to say thank you to the sale representative Jason Ka who helped me with the ordering process. Jason was very knowledgeable and professional which made the process very easy and smooth. I would do business with them again. More

Very nice and clean dealership. The sales staff especially Simon was very courteous and helpful. Great job Simon. The sales staff especially Simon was very courteous and helpful. Great job Simon. More

If there was a zero, I would have picked it. They don’t listen to you, they promise things and then back off. They don’t follow up timely on additional questions and requests. They think they ar They don’t listen to you, they promise things and then back off. They don’t follow up timely on additional questions and requests. They think they are selling groceries and not luxury cars. Please go to another porsche dealer. it’s been my worst car purchase experience More

My salesman Ivan N. Was the most unprofessional salesperson I’ve ever worked with and I’m in the business. I inquired about purchasing a vehicle. We discussed numbers th Was the most unprofessional salesperson I’ve ever worked with and I’m in the business. I inquired about purchasing a vehicle. We discussed numbers through text put 5k down, check credit because just for the store. Ok that’s fine. The manager tells me I can go online and fill out the application no problem. Red flag to my salesman he calls me and say I’ll email you a papercopy fill it out and email it back to me. Your manager just stated I can send it through your secure servers on your website he wants me to send my personal information to his personal email? How absurd is that. I understand pulling credit for me paying cash but then to proceed to tell me one thing then change it up because his commission isn’t aligning up with cash deal, says that I’m paying cash but then proceeds to say after we check your credit I’m gonna send it to a bank to get an approval. I’m paying cash no you are not. A cash deal taking 3 weeks to finalize, technically you don’t release the car until funds have cleared. When I called back and asked if he sent his paper credit application he stated someone was there looking at it and if he doesn’t buy it he has another deposit on it, I bet you they were financing. All in all the salesman gets an F worst salesman I’ve ever worked with shouldn’t even be in the business. More

I am sorry to say the old bait and switch advertise advertise a car you start financing on start financing on it and the car doesn't exist and they try to sell you Is a similar vehicle on the lot I ex advertise a car you start financing on start financing on it and the car doesn't exist and they try to sell you Is a similar vehicle on the lot I expect this from a fly-by-night use car dealership Shame on you Rusnak of Pasadena More

Great service; excellent communication. My service manager, Greg, was prompt and very professional. I had a recall done and appreciated the uber ride home. Thank you manager, Greg, was prompt and very professional. I had a recall done and appreciated the uber ride home. Thank you More

Great and changed my appt to remote pickup from house. Car came back nice and clean and on time. Thanks guys great 25 words awesome Car came back nice and clean and on time. Thanks guys great 25 words awesome More