Rusnak Bentley Rolls-Royce - Service Center

Excellent service from your service department, especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. More

It was bad service. I was make week before appointment he didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. More

Brian with servive department just nothing short of amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him More

excellant customer service Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. More

Good Service from Long Distance During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for it's service (from Santa Barbara). First, they recommended a transport service (Al's Towing), which was very first class and was considerably less cost than anything I had found on the internet. They also had familiarity with my Fisker, which was a plus for me as I have never left my car out of sight in 8 years!. Once at Rusnak, it did take an unusual amount of time to get the solution and my problem fixed, but I need to allow for my type of car. Their service advisor Ruben was a good communicator and very cooperative to get the job done. My car was returned with all new tires and sparkling clean just like I had delivered it to them. Overall, their charges for the weeks of time there and the services performed was very reasonable and I will not hesitate to use them again when required. Was a good experience. More

Service for my Bentley. Service advisor, Rueben was excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. More

Excellent Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero that are being serviced at this location. More

Great service I have been coming to Rusnak for my car service for many years. I am so glad the Maserati service center moved from east Pasadena back to the Old Tow I have been coming to Rusnak for my car service for many years. I am so glad the Maserati service center moved from east Pasadena back to the Old Town Pasadena location. The service is consistently excellent and I have enjoyed working with Andrew Lascano, who is responsive, kind, and competent. Lucky to have such a great dealer in the San Gabriel Valley! More

As always Andrew was very much on top of things. No As always Andrew was very much on top of things. No complaints at all. Plus everyone was practicing the rules of our new life’s. Mask and distancin As always Andrew was very much on top of things. No complaints at all. Plus everyone was practicing the rules of our new life’s. Mask and distancing and hand sanitizers in desk. More

3rd check up Andrew Lascano is very attentive and responsive. I appreciate that he communicated with me the status of my car and offered to change/sale new tires. Andrew Lascano is very attentive and responsive. I appreciate that he communicated with me the status of my car and offered to change/sale new tires. Unfortunately the price at dealership is much higher so I'll do it elsewhere. I with Rusnak would sell service package, i.e. I've used my 3 pre purchase services I would l like to purchase 3 more if that would be possible. More