Rusnak Bentley Rolls-Royce - Service Center

I have had nothing less than great experiences. Excellent customer service all the way around. Ruznak is the Chick-fil-A of car dealerships. They may not use the "my pleasure" slogan at Ruznak b Excellent customer service all the way around. Ruznak is the Chick-fil-A of car dealerships. They may not use the "my pleasure" slogan at Ruznak but their excellent customer service says it for them. Clinton Woosley is a super cool no pressure happy-go-lucky guy that loves his job and serving customers and Andrew Lascano is the man. Andrew makes visiting the service dept painless and cool. My next car will most likely come from Ruznak; especially since my wife wants a Levante More

Great service. Friendly employees. They provide loaner. Happy with them. I will go back if i need them and will refer friends to this dealer Happy with them. I will go back if i need them and will refer friends to this dealer More

He helped us out a lot. He was very kind and friendly with us and very professional as well. I was satisfied by his service. with us and very professional as well. I was satisfied by his service. More

Andrew is a good helper! Everything is smooth and good experience. He is awesome! Will recommend to my friends too. That's a good place to go. experience. He is awesome! Will recommend to my friends too. That's a good place to go. More

12/4/2020 Friday, in service for replacement of center console piano black was delaminates and pick up the car in the same day. On 12/7, Monday drove to work in Culver City and after discover harzard ligh console piano black was delaminates and pick up the car in the same day. On 12/7, Monday drove to work in Culver City and after discover harzard light bottom cannot shut off. I have to take half day off to bring in the car to the dealership again. I hope next time dealership can perform QC before customer pick up their car. Also, I wish the waiting room is open. More

My experience at Pasadena Bentley is ALWAYS first-rate. Andrew was very professional and personable. He is very good at managing up the service techs! Great Service! Andrew was very professional and personable. He is very good at managing up the service techs! Great Service! More

I left my 2020 Ghibli for service and after that I notice that the could start is not the same. I called in to talk about the issue and so far nobody returned my call. I was expecting a better customer se that the could start is not the same. I called in to talk about the issue and so far nobody returned my call. I was expecting a better customer service More

Did an excellent job providing me with valuable information regarding the health of my vehicle. Repairs were made timely and the staff was helpful and friendly. information regarding the health of my vehicle. Repairs were made timely and the staff was helpful and friendly. More

Melody was FANTASTIC! She is by far the best service advisor I have every had at any dealership since I've been old enough to drive. She truly gave me the sense she genuinely cared about my problems wi advisor I have every had at any dealership since I've been old enough to drive. She truly gave me the sense she genuinely cared about my problems with my car. I I also felt confident she was in my court when dealing with the warranty people. Do NOT lose her. You have an absolute gem in Melody. She is the reason why I will definitely purchase another vehicle at Rusnak, and request her as my service adviser! More

Every one was wonderful at RUSNAK. Appointment was easy, on time service, enough time for loner car. washing my car part I really loved. Car runs excellent. I love everything. Thank you so very much. on time service, enough time for loner car. washing my car part I really loved. Car runs excellent. I love everything. Thank you so very much. More