Rusnak Bentley Rolls-Royce - Service Center

Nice waiting room but the lack of refreshment and snacks This is my first Bentley, But the accondations were sub standard. BMW of Long Beach had Coffee, water, juice, soda, tea and pastries. I am sure t This is my first Bentley, But the accondations were sub standard. BMW of Long Beach had Coffee, water, juice, soda, tea and pastries. I am sure the added items would not bankrupt the company seeing the labor hour is 205.00 dollars. Also I live in Kern county and I read online if an item is shipped to you , you pay the sales tax in the county where you receive it, no one was able to verify that information and the business office was not helpful at all. More

Fixed our steering wheel shimmy the first time! We purchased this vehicle else where and took it back there for servicing and this wheel shimmy issue. They could not repair it after several visits We purchased this vehicle else where and took it back there for servicing and this wheel shimmy issue. They could not repair it after several visits back to them. We took our vehicle here, and they found a defect in the front suspension on our first visit. Thank You!! Now that we found a dealer that can properly diagnose defects and repair them we will be bringing our vehicle back knowing we will be taken care of. More

My service writer Melody! Is Awesome trust worthy. Melody is a great service writer always call back after I Would leave message kept me informed on everything and made sure my experience was great!!! Melody is a great service writer always call back after I Would leave message kept me informed on everything and made sure my experience was great!!! The front desk lady is really professional and kind smile always. More

Good attitude toward customers. Made appointment with Melody. Cortney and Melody Reviewed Service and what would be done on a big service at 3 years on our Continental GT. Very help Made appointment with Melody. Cortney and Melody Reviewed Service and what would be done on a big service at 3 years on our Continental GT. Very helpful Concerning navigation system. Bentley Service has moved to 2965 east Colorado Blvd, Pasadena. More

Kind, Courteous and patient. Everyone I spoke to at Bentley Pasadena were at the top of there game. They kept me informed of all the details of my repairs and diagnosis. The tec Everyone I spoke to at Bentley Pasadena were at the top of there game. They kept me informed of all the details of my repairs and diagnosis. The tec’s To the service Reps were all very helpful. It’s good to know I can get top quality work done on such a specialty car with ease. Dick Piana More

Thank you Melody Excellent service from the Service Dept. Couldn't ask for more! All made hassle free. Melady especially was fantastic, making sure that everything w Excellent service from the Service Dept. Couldn't ask for more! All made hassle free. Melady especially was fantastic, making sure that everything went like clockwork. She is amazing. More

Much improved I recently took my wife's Ghibli in for routine service. I was kind of dreading bringing the car in the Rusnak Maserati because past experiences ther I recently took my wife's Ghibli in for routine service. I was kind of dreading bringing the car in the Rusnak Maserati because past experiences there have been horrible. This time things were quite different. The service rep Raffe was professional and courteous. He promised the car back same day and delivered (much different than previous service encounters at Rusnak). It seems like they have really improved service in the Maserati service department. Thanks. More

Raffy, our service interface was great! He set an appointment, no waiting when we arrived, researched the part availability, provided a loaner car and delivered the Gran Turismo washed and r He set an appointment, no waiting when we arrived, researched the part availability, provided a loaner car and delivered the Gran Turismo washed and repaired when he promised. It doesn't get better than that. We are very lucky to have Raffy. More

All around excellent dealership! From getting my Ghibli to having it serviced, Rusnak Maserati, hands down provides the best customer service. The service department accommodated me i From getting my Ghibli to having it serviced, Rusnak Maserati, hands down provides the best customer service. The service department accommodated me immediately and had me back on the road after routine maintenance in less than 2 hours! Thank you Raffi! More

I brought my used Continental GT in for its second year of service and I had some concerns about the car overall because I had bought it from an auction, and they helped me greatly. I stayed at the dealer of service and I had some concerns about the car overall because I had bought it from an auction, and they helped me greatly. I stayed at the dealership sevice area while they took care of my car and they answered all my questions and showed me how I need to handle the functions of the car for everyday use. They were helpful and showed me all the parts and processes necessary to get my car back on the road. I appreciated their help more than their service guy or the manager, who kind of gave me the runaround when it came to getting my car in for service and when it came to telling me what was wrong with the car. They talked too much and didn't really handle the problem, but these guys took care of me right away even though they were probably doing other things. Thanks for their hard work and effort to help customers like me. Thomas Ripshaw Westwood, CA More