Rusnak Bentley Rolls-Royce

Horrible service We agree on a price purchasing my car for trading another ROLLS ROYCE Collins and then they change their mind very unprofessional i’ve been by a ROLLS ROYCE for 25 years from O’Gara B for trading another ROLLS ROYCE Collins and then they change their mind very unprofessional i’ve been by a ROLLS ROYCE for 25 years from O’Gara Beverly Hills Desert European in Palm Springs Never can make a deal with your management or yourself stuff More

Warren provided exceptional service! He was punctual, friendly, patient and beyond accommodating! Warren made himself available to us by email, text and phone; he sent reminders and helped keep us aware friendly, patient and beyond accommodating! Warren made himself available to us by email, text and phone; he sent reminders and helped keep us aware of how things were going the entire time. We highly recommend Warren! More

12/4/2020 Friday, in service for replacement of center console piano black was delaminates and pick up the car in the same day. On 12/7, Monday drove to work in Culver City and after discover harzard ligh console piano black was delaminates and pick up the car in the same day. On 12/7, Monday drove to work in Culver City and after discover harzard light bottom cannot shut off. I have to take half day off to bring in the car to the dealership again. I hope next time dealership can perform QC before customer pick up their car. Also, I wish the waiting room is open. More

Warren Chen is one of the most professional automobile sales persons I have ever had the pleasure to due business with. He was very attentive and responded to all of my questions and concerns. I would d sales persons I have ever had the pleasure to due business with. He was very attentive and responded to all of my questions and concerns. I would do business with him again. Everyone at this dealership made my buying experience very positive. More

Service was good and friendly. Warren made the process very easy. Price was good for a good deal on my trade in. I would definitely recommend purchasing a vehicle from Rusnak. very easy. Price was good for a good deal on my trade in. I would definitely recommend purchasing a vehicle from Rusnak. More

Clint was extremely knowledgeable and helpful about the different features and aspect of each car. He did a great job figuring out what my needs were and was always available for my questions throughout th different features and aspect of each car. He did a great job figuring out what my needs were and was always available for my questions throughout the process. I would definitely recommend asking for him when searching for the right vehicle. More

Clint was very patient, knowledgeable, professional, friendly, honest and by far the best sales associate I have ever dealt with when buying a car, and I've bought many over 30 years. I would highly rec friendly, honest and by far the best sales associate I have ever dealt with when buying a car, and I've bought many over 30 years. I would highly recommend Clint. Go to Clint. Tony the General Manger was fantastic as well. More

Ricky was very friendly and tried to be helpful but did not know the car he was selling. It was a new model but had been at Rusnak for at least a month and he should have known all about the car by then. J not know the car he was selling. It was a new model but had been at Rusnak for at least a month and he should have known all about the car by then. Julia, the sales manager came up as my husband and I and stood there while we talked to Ricky and didn't even introduce herself. Then as we left with our new car we walked by her office and she didn't even say 'congratulations on your new car'. Pretty basic stuff missing here...... I need to add that Eric in the maintenance department did know the car and helped us figure out new things like the garage door openers, etc. and was very much appreciated. I hate sending something so negative but I believe in being honest. More

Excellent customer service!Clint was very professional Excellent customer service! Clint was very professional and knowledgeable. He answered all our questions and educated us with all the cars details. Excellent customer service! Clint was very professional and knowledgeable. He answered all our questions and educated us with all the cars details. We had a very pleasant experience at this dealership! More

Worst experience, the amount of misinformation and wrong information was unbelievable after spending that much money with Rusnak Bentley. I would recommend going anywhere besides this Dealership. information was unbelievable after spending that much money with Rusnak Bentley. I would recommend going anywhere besides this Dealership. More