Rusnak Bentley Rolls-Royce
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 259 reviews
Expert, courteous & expeditious service Andrew, Brian and Christie were exceptional every step of the way in servicing my new Levante! They all went above and beyond to make me more than sa Andrew, Brian and Christie were exceptional every step of the way in servicing my new Levante! They all went above and beyond to make me more than satisfied. I highly recommend them all! More
Exceptional service experience Rusnak Bentley staff and service are always exceptional. Friendly and cordial staff that always take the time to answer my questions and keep me info Rusnak Bentley staff and service are always exceptional. Friendly and cordial staff that always take the time to answer my questions and keep me informed on my vehicle. Melody Bradford is one Bentley service advisor who has always been an All-Star when it comes to greeting and advising clients. She is an asset that reflex’s the Rusnak luxury brand. More
Bad service Called repeatedly and no one ever called me back about my car that they had. Two days later still no call back or update available on what the diagnos Called repeatedly and no one ever called me back about my car that they had. Two days later still no call back or update available on what the diagnosis was. Picked up the car and took it elsewhere. More
Great experience buying my Bentley! I had the opportunity to work with Chris Lee. He provided me with star quality service! My purchase was very smooth from beginning to finish. If you a I had the opportunity to work with Chris Lee. He provided me with star quality service! My purchase was very smooth from beginning to finish. If you are thinking about buying a Bentley I would definitely go see Chris at Bentley Pasadena. More
Efficient and effective The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other lux The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other luxury brands, and Rusnak’s department is by far superior. More
Exceptional service. Thank you all. You all really took great care of me. The team was very knowledgeable and very helpful throughout the process. They really made me feel Thank you all. You all really took great care of me. The team was very knowledgeable and very helpful throughout the process. They really made me feel comfortable and I appreciate it. More
Unprofessional staff Made an appointment to take my car in, wasted my time going I was sent back home without my car being diagnosed by an actual mechanic. Service advisor Made an appointment to take my car in, wasted my time going I was sent back home without my car being diagnosed by an actual mechanic. Service advisor drove my for few minutes stated that he cant “replicate the problem “ and sent me back home. According to the service advisor, it is normal for a 2018 Maserati Levante with 7700 miles to make loud noises when braking the car. More
15,000 mile service Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehi Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehicles. More
Very expensive!!! For example, $ 1,800.00 for oil change!!! $ 2,800.00 for 4 tires!!! Over $ 2,000.00 to fix something in the right front end!!! I did not authorize For example, $ 1,800.00 for oil change!!! $ 2,800.00 for 4 tires!!! Over $ 2,000.00 to fix something in the right front end!!! I did not authorize the work and picked up the car. The car is RR Silver Seraph with only 10,400 miles. I brought it a year ago for a service and paid over $ 7,000.00. Since then I put on it less than 50 miles. I don't get it! I guess it is what it is! More
Wonderful Experience Ricky over at Rusnak Rolls Royce was wonderful to work with. Such a great guy that made sure we were well taken care of. From ordering the SUV, to inc Ricky over at Rusnak Rolls Royce was wonderful to work with. Such a great guy that made sure we were well taken care of. From ordering the SUV, to including us in special events right down to the delivery of the Cullinan. I will definitely be working with Ricky Williams and Rusnak again. Thank you! More