Rusnak Bentley Rolls-Royce
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 259 reviews
well done,However, the entire maintenance time is a bit long, a week. It should be the reason for our appointment. Thank you service Have good day! Keep safe long, a week. It should be the reason for our appointment. Thank you service Have good day! Keep safe More
Excellent service from your service department, especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. More
It was bad service. I was make week before appointment he didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. More
Brian with servive department just nothing short of amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him More
excellant customer service Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. More
Good Service from Long Distance During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for it's service (from Santa Barbara). First, they recommended a transport service (Al's Towing), which was very first class and was considerably less cost than anything I had found on the internet. They also had familiarity with my Fisker, which was a plus for me as I have never left my car out of sight in 8 years!. Once at Rusnak, it did take an unusual amount of time to get the solution and my problem fixed, but I need to allow for my type of car. Their service advisor Ruben was a good communicator and very cooperative to get the job done. My car was returned with all new tires and sparkling clean just like I had delivered it to them. Overall, their charges for the weeks of time there and the services performed was very reasonable and I will not hesitate to use them again when required. Was a good experience. More
Repeat Client I have been shopping at Rusnak for long time. Up till now we leased (4) Jaguars, (2) Maserati and a Porsche. We always loved the service, the professi I have been shopping at Rusnak for long time. Up till now we leased (4) Jaguars, (2) Maserati and a Porsche. We always loved the service, the professionalism and the friendliness of your staff. Of corse the price was right too. Please keep the good work and wish you guys all the success. One last request will be if you open the coffee room. You will not spread Covid-19 through coffee. Regards, Jasmine & George Hovaguimian More
Terrible service I will never recommend some one to Terrible service I will never recommend some one to purchase the car from this shop. All they care just to sell the car after. 0 star Terrible service I will never recommend some one to purchase the car from this shop. All they care just to sell the car after. 0 star More
Service for my Bentley. Service advisor, Rueben was excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. More
Excellent Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero that are being serviced at this location. More