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Rusnak Bentley Rolls-Royce Maserati - Service Center

Pasadena, CA

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150 Reviews

150 Reviews of Rusnak Bentley Rolls-Royce Maserati - Service Center

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February 28, 2020

Excellent service. Ruben was very Courteous and updated me on what was going on with the car at all times. Im very satisfied with his service. More

by Rob A.
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

He will be thrilled to receive the news, Rob. We will recognize Ruben for his hard work. Thank you for your business.

February 28, 2020

Fast service next day pick up my car. Reasonable price. Next time will come again, recommend friends come and visit. Bentley Pasadena. Thank you very much More

by Bestbuyproduce
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

You are very welcome for the assistance. Thank you for allowing us to help. You are invited to visit at any time.

February 24, 2020

I'm very satisfied with the service for my wraith rolls royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm More

by NITZ1029
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Granados
Feb 25, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the positive feedback! We are happy to know that you were satisfied with your recent service visit and with the help of Ruben who was nice and accommodating. We hope to see you again soon!

February 21, 2020

Andrew Lascano, service advisor is an asset to Rusnak. He is knowledgeable, accommodating and always keeps me informed of the status and timeline associated with my vehicle. I will remain a Rusnak customer. More

by GPEREZLAW3
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 21, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

We appreciate your kind review! We're lucky to have Andrew on our team. We'll be sure to pass along your kind words. Thank you for your business; we look forward to seeing you next time!

February 18, 2020

Service is poor, the service center for my rolls royce don't have an accurate record my rolls royce was not serviced. They will call me but no call received for a week already. More

by NITZ1029
Recommend Dealer
No
Employees Worked With
Ruben Granados
February 11, 2020

Service Andrew and the staff did a wonderful job. It's just a little bit inconvenient for us to get our car serviced being that we live in Redondo Beach. We More

by MARIO.KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 11, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the wonderful review, Mario! We're glad to see that Andrew and the team made your visit from Redondo Beach worth it. Please come back at any time.

January 28, 2020

Exceeded my expectations by even taking care of things unrelated to my original service request. They didn't even try to point out to me that they went above and beyond afterwards; they just did it becaus More

by jasoncheung727
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Arch, Andrew Lascano
Jan 29, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Jason, Thank you for taking the time to write a review! We're thrilled to hear Alicia, Andrew, and Brian all went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs int he future.

January 27, 2020

Great service Ruben went out of his way to deliver great service and to give timely updates. I wasn't too thrilled having to go off site for a loaner but otherwise More

by Skirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Jan 27, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you so much for sharing your great review with Ruben! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

January 24, 2020

Great service Rusnak is my dealership of choice, in part due to the excellent service I receive when I bring my car in. They are responsive, professional, and solv More

by Quattroporte Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lascano
Jan 24, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the great review! We're so pleased to know that you consistently receive outstanding service when you visit. We look forward to working with you again!

January 14, 2020

An efficient operation They were able to take me as a drop-in cross-country traveler and get my issue fixed within a day. Great facility, and Ruben is a great advisor. He an More

by AMG Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Jan 15, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

We are delighted to know of your great feedback for Ruben and the services for your vehicle. We hope you enjoyed the Maserati loaner vehicle. Thank you so much for sharing and please let us know if we can assist you again.

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