Rusnak Bentley Rolls-Royce Maserati - Service Center

Great customer service Very organized, my experience was a 5 star. From the beginning to the end the communication was great. The level of service was also a 5 start Very organized, my experience was a 5 star. From the beginning to the end the communication was great. The level of service was also a 5 start More

Very nice experience. Masserati service center's Mr. Andrew Lascano is amazing, quick response to any questions I had and took care of my car's need. Great service at the Masserati service center's Mr. Andrew Lascano is amazing, quick response to any questions I had and took care of my car's need. Great service at the service center. Much, much better than the sale department. But service is most important and I am glad service center is great. More

Expert, courteous & expeditious service Andrew, Brian and Christie were exceptional every step of the way in servicing my new Levante! They all went above and beyond to make me more than sa Andrew, Brian and Christie were exceptional every step of the way in servicing my new Levante! They all went above and beyond to make me more than satisfied. I highly recommend them all! More

Exceptional service experience Rusnak Bentley staff and service are always exceptional. Friendly and cordial staff that always take the time to answer my questions and keep me info Rusnak Bentley staff and service are always exceptional. Friendly and cordial staff that always take the time to answer my questions and keep me informed on my vehicle. Melody Bradford is one Bentley service advisor who has always been an All-Star when it comes to greeting and advising clients. She is an asset that reflex’s the Rusnak luxury brand. More

Efficient and effective The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other lux The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other luxury brands, and Rusnak’s department is by far superior. More

Unprofessional staff Made an appointment to take my car in, wasted my time going I was sent back home without my car being diagnosed by an actual mechanic. Service advisor Made an appointment to take my car in, wasted my time going I was sent back home without my car being diagnosed by an actual mechanic. Service advisor drove my for few minutes stated that he cant “replicate the problem “ and sent me back home. According to the service advisor, it is normal for a 2018 Maserati Levante with 7700 miles to make loud noises when braking the car. More

15,000 mile service Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehi Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehicles. More

Very expensive!!! For example, $ 1,800.00 for oil change!!! $ 2,800.00 for 4 tires!!! Over $ 2,000.00 to fix something in the right front end!!! I did not authorize For example, $ 1,800.00 for oil change!!! $ 2,800.00 for 4 tires!!! Over $ 2,000.00 to fix something in the right front end!!! I did not authorize the work and picked up the car. The car is RR Silver Seraph with only 10,400 miles. I brought it a year ago for a service and paid over $ 7,000.00. Since then I put on it less than 50 miles. I don't get it! I guess it is what it is! More

Never fixed a problem after showing them video of problem I have had number of issues. However, they never fixed the noise in the car even after I showed them three times video of the noise and problem. Th I have had number of issues. However, they never fixed the noise in the car even after I showed them three times video of the noise and problem. The worst service. More