Rusnak BMW - Service Center

Check Engine Light Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Great experience as always! More

Rusnak BMW Westlake is Awesome!! Consistent Proven Reliable Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Monica but prefer to go to Westlake Village Rusnak for sales and service. Zach was my service advisor and he promptly took care of the service in a very friendly and professional manner while I waited in the beautiful clean lobby area they have. I also got to run into Mehran who is in charge of the Sales Department at Rusnak and does a fantastic job as well along with his team which includes Mr. Roger Caroll who has helped me in the past. Korrosh (Sirus) who is a new addition to the service team assisting us was also very helpful. To be honest, everyone there is great with excellent customer service. I highly recommend Rusnak to all of my friends!! More

Amazing Customer Service I have been taking my car to this dealership for over 9 years and they have always given me very good service. ART SIMCOX my service advisor always I have been taking my car to this dealership for over 9 years and they have always given me very good service. ART SIMCOX my service advisor always treated me as family and they always have my car ready on time. My sales advisor Vitaly Sklar is also amazing. Thanks guys for always taking care of my needs. More

Excellent as always Came in for a maintenance service on my 440xi GC and Mike handled it beautifully as usual. Perfection all round, could not wish for more! Came in for a maintenance service on my 440xi GC and Mike handled it beautifully as usual. Perfection all round, could not wish for more! More

Great Mike Powell is great always on it... my car is always finished in a timely manner. Mike always keeps me informed on what’s happening with my car.. He’ Mike Powell is great always on it... my car is always finished in a timely manner. Mike always keeps me informed on what’s happening with my car.. He’s the Best... More

Very fast and friendly service Arthur was quick to support me upon my arrival, and service was completed as fast as could be expected. Thanks to all Rusnak BMW for the painless vis Arthur was quick to support me upon my arrival, and service was completed as fast as could be expected. Thanks to all Rusnak BMW for the painless visit! More

Great efficient service Renee was great! Super and stellar . However, center needs better line up of service vehicles. I drive a 5 and was interested in driving a 5 or compar Renee was great! Super and stellar . However, center needs better line up of service vehicles. I drive a 5 and was interested in driving a 5 or comparable model for future purchase. More

Air Bag Recall Sometimes when you think of High-End Dealerships, you wonder if they are a little “Snobby”….Nope! Right from my call with “Hope” to schedule an appoi Sometimes when you think of High-End Dealerships, you wonder if they are a little “Snobby”….Nope! Right from my call with “Hope” to schedule an appointment she was very Courteous, and Details, my appointment and loaner were scheduled Upon arrival I was walked to my Service agent Mike, who simply was a pleasure We joked and he also was very details My car needed additional work and the information and notices were prompt and detailed He called me to let me know I may have to have that Killer 330i for another day and I joked with him about that also. Bottom line, there was no bias, judgment, and even though I am not a wealthy man, I have been thinking about a Pre-Owner 5 Series, and my thoughts of where to buy it when I am ready have been easily defined I will be coming to Rusnak BMW, where the level of Service for everyone is impeccable Thank You very much More

Service I expect from a BMW dealer FIrst time taking my Z$ into Rusnak in which I wanted to wait for it .... and had the best experience ever. BMW quality applies to service also at FIrst time taking my Z$ into Rusnak in which I wanted to wait for it .... and had the best experience ever. BMW quality applies to service also at Rusnak! More

Great service They were very thorough and did a good job. Took a little longer then expected but worth the wait for the quality of service provided. They were very thorough and did a good job. Took a little longer then expected but worth the wait for the quality of service provided. More