Rusnak BMW - Service Center

Annual Service for 2019 BMW X3 M40i As always, Rusnak provided excellent, timely service. In this case it was via "No contact pickup & delivery". Purchased this vehicle new from Darren E As always, Rusnak provided excellent, timely service. In this case it was via "No contact pickup & delivery". Purchased this vehicle new from Darren Evans, who was very professional, and helpful.I leased a 2016 BMW 328i sedan from Darren in 2016. He was so good and helpful, when it came time to replace this vehicle, I did not hesitate in contacting him. Bob Martin has been my Service Advisor for both vehicles. Very easy to work with. More

Thank you to Renee Norris! I purchased my BMW X1 a couple years ago from this dealership and have been going to all my regular service appts here as well. I was so blessed to h I purchased my BMW X1 a couple years ago from this dealership and have been going to all my regular service appts here as well. I was so blessed to have one of my first service appts end up with Renee Norris, one of the service advisors. Renee has been my service advisor ever since. Renee truly cares about your vehicle and what's best for it. She explains everything that needs to be done and makes realistic recommendations, not ones just so the dealership makes money. I was in an accident recently with my vehicle and from the first moment I spoke to Renee on the phone about it, I knew everything was going to be taken care of. Renee explained the steps that I needed to take to deal with my insurance company so my vehicle would be covered. She went above and beyond to help me out in this stressful situation, and she made my awful experience turn into something that wouldn't be as bad as I thought. Thank you very much Renee for all that you do! I wish there were more people like you in the world. More

I did an airbag recall on my 2003 BMW with 265k miles. I was given a new 2020 330I loaner and treated like royalty. Didn't even buy my car there. Best customer service ever. Thanks Renee! was given a new 2020 330I loaner and treated like royalty. Didn't even buy my car there. Best customer service ever. Thanks Renee! More

BMW 325i I brought in my car on Monday, March 30th. The car needed front rod thrust bushings. I arrived at 8:00 am and was asked to wait for Zack. He arrive I brought in my car on Monday, March 30th. The car needed front rod thrust bushings. I arrived at 8:00 am and was asked to wait for Zack. He arrived at 10:00 am. My car was quickly taken in and repaired. At 12:00 pm the car was finished. Thank you, Zack. I am very happy with the service. Thank you, Walter A. Egeler More

Service was direct professional and spot on. Was told car wash and interior clean would be done once service ice is completedUpon arrival for pick up noticed no car wash and no interior clean. I understand n wash and interior clean would be done once service ice is completedUpon arrival for pick up noticed no car wash and no interior clean. I understand no interior cleaning a car wash would suffice. More

Fast great service and always appreciate the nice loaner cars so you can get on with my day. Zack was great remembered what I needed and got me in and out. Very trustworthy people and organization!! cars so you can get on with my day. Zack was great remembered what I needed and got me in and out. Very trustworthy people and organization!! More

Art took care of and the job was done quickly and efficiently.Car runs perfectly and when i got my car back it was really clean both inside and out efficiently.Car runs perfectly and when i got my car back it was really clean both inside and out More

The employees working at that dealership they are very professional and they explain everything for me about my car Definitely I recommend them to friend and family member professional and they explain everything for me about my car Definitely I recommend them to friend and family member More

Renee is always so helpful, very nice dealership and staff. My family has been coming to this dealership for years and has always had a quality experience. staff. My family has been coming to this dealership for years and has always had a quality experience. More

Professional and friendly service. Everyone was very helpful and I got my car back sooner than expected! Very happy that you are open on Saturday's for service. Thank you! helpful and I got my car back sooner than expected! Very happy that you are open on Saturday's for service. Thank you! More