Rusnak BMW - Service Center

Excellent service advisor Renee was extremely helpful, communicative and a valued advocate in dealing with a recently out-of-warranty 1M. I appreciate her going to bat for me a Renee was extremely helpful, communicative and a valued advocate in dealing with a recently out-of-warranty 1M. I appreciate her going to bat for me and the savings were substantial and meaningful to me. More

Great experience! I took my BMW Rusnak for routine service. The work was performed to my satisfaction and was ready when promised. Robert Hull, service advisor, was kin I took my BMW Rusnak for routine service. The work was performed to my satisfaction and was ready when promised. Robert Hull, service advisor, was kind and very knowledgeable. He took excellent care of me, which did not go unnoticed. Thank you! More

Amazing experience at Rusnak, as usual!!!! Robert Hull, one of Rusnak's BEST in the Service Department, never fails to take excellent care of me whenever I approach him. Often, I've just poppe Robert Hull, one of Rusnak's BEST in the Service Department, never fails to take excellent care of me whenever I approach him. Often, I've just popped in on him with a question and even though he's in the middle of something, he stops what he's doing and welcomes me. A few days ago I had an appointment with the Service Department because my Emissions light was displayed on my dashboard. The young lady who made the appointment for me was warm, friendly and most efficient. When I dropped off the car, Robert took immediate care of me, arranged a ride for me to an appointment I had within the next 1/2 hour. The young man who drove me, was most polite and a very good driver too. When I was finished at my appointment, another polite young man picked me up and drove me back to the dealership. Robert had my car serviced and washed in an hour. Thanks to all of you at Rusnak for the outstanding customer service and most appreciated staff. Everyone, especially Robert Hull, makes me feel like a Queen!! More

Polite and Responsive From arrival to pickup, including a change needed and an extra day, everyone was polite and responsive and all work was done as agreed along with a sp From arrival to pickup, including a change needed and an extra day, everyone was polite and responsive and all work was done as agreed along with a special extra issue that was encountered. More

Customer Service Accomodating and go far and beyond what's expected of customer service. God Bless all of the staff and families that make this service so exceptional Accomodating and go far and beyond what's expected of customer service. God Bless all of the staff and families that make this service so exceptional. Theo. More

Last Min Issue They are far the best Service Department I have ever had to deal with and by far the Best Customer Service each time i have gone in. They are far the best Service Department I have ever had to deal with and by far the Best Customer Service each time i have gone in. More

BMW service Efficient and work completed as promised. I can always depend on Rusnak to be fair and honest when getting service for my BMW 128I convertible. Efficient and work completed as promised. I can always depend on Rusnak to be fair and honest when getting service for my BMW 128I convertible. More

oil change Robert was incredible, his customer service is outstanding! I already referred a friend to purchase an X5 and she went and met with a sales rep named Robert was incredible, his customer service is outstanding! I already referred a friend to purchase an X5 and she went and met with a sales rep named Mor Milo. More

I can always count on Rusnak BMW for the best service . Every time I go to Rusnak BMW, I know they will take car of my car and make sure I get home with a loaner car. This is the second BMW I've purchased h Every time I go to Rusnak BMW, I know they will take car of my car and make sure I get home with a loaner car. This is the second BMW I've purchased here and will purchase my next BMW here as well. My service rep Robert is the best. I know when I take my car in he will fix any problems that may appear. Thank you Rusnak More

Exceptional service I have been taking my car since 2011. I had always had a great experience, My service advisor, Robert Hull is the BEST. Thank you Robert for taking I have been taking my car since 2011. I had always had a great experience, My service advisor, Robert Hull is the BEST. Thank you Robert for taking care of my 328i. More