392 Reviews of Rusnak BMW - Service Center
Quality Service Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was completed on time and car was washed, as usual. I had a service discount coupon, but Art suggested I sign up for a Rusnak service discount card on line. The card saved me $140 on this service work. An excellent experience all around. More
Service First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. More
Service Thank you very much to Renee Norris and all your mechanics team for doing the great service on each of my BMW's (like always). Thank you very much to Renee Norris and all your mechanics team for doing the great service on each of my BMW's (like always). More
Oil Change Michael was very attentive and a pleasure to work with. Came in for an oil change and was out with in 90 minutes with a car wash. Michael was very attentive and a pleasure to work with. Came in for an oil change and was out with in 90 minutes with a car wash. More
Amazing Service! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! More
Service I went in for a regular service and came out with a through review of my car and what to expect in the next service. I went in for a regular service and came out with a through review of my car and what to expect in the next service. More
Friendly efficient service Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence f Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence for the future More
Thank you Rusnak BMW The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on time as promised. More
Engine Maintenance Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusna Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusnak BMW! More
Excellent first impression. I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/lo I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/logistics that would involve. Although I purchased the car from South Bay BMW, my residence in Malibu made the logical choice for service either Bob Smith or Rusnak. Although I am equidistant to both dealers, I had recently heard some inconsistencies with Smith so as as not to repeat someone else's problems, I chose you guys. From the first moment of arrival, every aspect of the experience was first class. My Client Advisor, Russell Abravanel, could not have been more thorough or professional as he reviewed the necessary service milestones that were appropriate for my vehicle. I was provided with an excellent, an effortless transaction thanks to all. My car was ready at the estimated time, and all my concerns and the cars requirements were addressed thoroughly, and I drove off the property as a newly devoted Rusnak customer. More