392 Reviews of Rusnak BMW - Service Center
Art Simcox - great and caring service advisor Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. More
Always helpful Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have tak Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have taken my BMW's here for the last 5 years and I will never to go anywhere else! More
Service. As always Renee is terrific Fast and courteous. Great follow up It was just an oil change, but I was treated as if it was serious service and I was a VIP Fast and courteous. Great follow up It was just an oil change, but I was treated as if it was serious service and I was a VIP More
Great Warranty Experience I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it w I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it was just a warranty claim, Art treated me very well and had no problem taking care of it for me. When the job was finished, the technician Austin came out to chat with me about everything he inspected on the car and he gave me some advice on extra precautions to keep the vehicle in top-notch shape. They both did their best to make it a great experience, which I wouldn't normally have expected with it just being a warranty claim. Thanks again! More
Bob Martin/excellent as always Service visit/excellent, I am a long time BMW owner and have leased over twenty car at Rusnack. Bob Martin has always been excellent to deal with . Service visit/excellent, I am a long time BMW owner and have leased over twenty car at Rusnack. Bob Martin has always been excellent to deal with . More
BMW Service Rene was great, as always! She provided me daily updates, got me a brand new 3-series loaner car, and was able to work out better pricing on a repair Rene was great, as always! She provided me daily updates, got me a brand new 3-series loaner car, and was able to work out better pricing on a repair not covered by the warranty. More
Renee is awesome!! I actually enjoy my service experience because it gives my wife and I a chance to reconnect with Renee! We always feel that she goes the extra mile t I actually enjoy my service experience because it gives my wife and I a chance to reconnect with Renee! We always feel that she goes the extra mile to see that our "baby" gets the best care in a timely fashion. She is, without a doubt, a great reason to use Rusnak for service! More
First Service on new car I was able to get in quickly for service. Upon arrival from start to finish all were friendly, efficient and professional. This is my third BMW and I was able to get in quickly for service. Upon arrival from start to finish all were friendly, efficient and professional. This is my third BMW and I always request Chuck Lamb to service my car. He is very knowledgeable and trustworthy. More
Over delivered! I was pleasantly surprise with the service and charges of my repairs..From drop off to picking up; the process was seamless and a pleasant experience. I was pleasantly surprise with the service and charges of my repairs..From drop off to picking up; the process was seamless and a pleasant experience. My service person, Robert Hull, went way above expectations and I truly appreciated it. More
Service As always they did a great job with my car in service. Friendly and efficient! My car was ready same day and I had no issues. As always they did a great job with my car in service. Friendly and efficient! My car was ready same day and I had no issues. More